Ir5055 dropping tray 1 down

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  • Jerrygbs
    Trusted Tech
    • Dec 2008
    • 193
    #1

    [Misc] Ir5055 dropping tray 1 down

    Tray 1 keeps dropping during the feed process and causing a jam. I had a 5000 do it years ago but I can't remember the fix.
    Tags: None
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: Ir5055 dropping tray 1 down

      Originally posted by Jerrygbs
      Tray 1 keeps dropping during the feed process and causing a jam. I had a 5000 do it years ago but I can't remember the fix.
      ---------------------------------------------
      COPIER>DISPLAY>JAM

      Paper level detection Retry Sensor

      u mean right desk ?
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Jerrygbs
          Trusted Tech
          • Dec 2008
          • 193
          #3
          Re: Ir5055 dropping tray 1 down

          Originally posted by teckat
          ---------------------------------------------
          COPIER>DISPLAY>JAM

          Paper level detection Retry Sensor

          u mean right desk ?
          yes sir right tray

            Comment

            • northernlife
              Senior Tech

              500+ Posts
              • Sep 2011
              • 847
              #4
              Re: Ir5055 dropping tray 1 down

              Broken latch on the tray. Machine can't open the tray itself it requires user intervention.

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