canon ir2530 and ir 2520 series

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  • margic brian
    Technician
    • Jul 2012
    • 97

    #1

    canon ir2530 and ir 2520 series

    hello folks,

    i dont really know whether anyone has come across this problem but am having a problem of LOAD PAPER on the above series of copiers yet the machine has paper in all trays it has happened with over five machines and the only solutions was to switch the machine off and on and the problem goes away.
    any assistance will be appreciated
  • elamurugu
    Technician
    • Mar 2014
    • 27

    #2
    Re: canon ir2530 and ir 2520 series

    Take out the pickup ass and clean all sensors and solinoid.

    Comment

    • margic brian
      Technician
      • Jul 2012
      • 97

      #3
      Re: canon ir2530 and ir 2520 series

      Originally posted by elamurugu
      Take out the pickup ass and clean all sensors and solinoid.
      these are new machines all from different clients behaving the same way at different intervals

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: canon ir2530 and ir 2520 series

        Originally posted by margic brian
        hello folks,

        i dont really know whether anyone has come across this problem but am having a problem of LOAD PAPER on the above series of copiers yet the machine has paper in all trays it has happened with over five machines and the only solutions was to switch the machine off and on and the problem goes away.
        any assistance will be appreciated
        ================================================
        Make sure your On/Off switch for the Control Panel is not stuck or sticking

        was printer in READY State or Sleep Mode

        I would turn off any SLEEP MODE settings (check if on) / I hate those settings> causes weird issues on load paper ( either when no paper is loaded or paper loaded)


        I would also remove MEMORY>clean ends and re-seat
        ( may not have be seated correctly in first place)
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Peter Sim
          Trusted Tech

          250+ Posts
          • Sep 2008
          • 445

          #5
          Re: canon ir2530 and ir 2520 series

          Originally posted by margic brian
          hello folks,

          i dont really know whether anyone has come across this problem but am having a problem of LOAD PAPER on the above series of copiers yet the machine has paper in all trays it has happened with over five machines and the only solutions was to switch the machine off and on and the problem goes away.
          any assistance will be appreciated

          Are your problem solved?

          may be you can check your pick up solenoid,replace the sponge

          Comment

          • ernesto
            Trusted Tech

            250+ Posts
            • Oct 2011
            • 430

            #6
            Re: canon ir2530 and ir 2520 series

            Originally posted by margic brian
            hello folks,

            i dont really know whether anyone has come across this problem but am having a problem of LOAD PAPER on the above series of copiers yet the machine has paper in all trays it has happened with over five machines and the only solutions was to switch the machine off and on and the problem goes away.
            any assistance will be appreciated
            hi
            maybe the problem is.......Prevention of size detection error of paper loaded in the top 250-sheet cassette

            stopper cassette------FC9-1579-010

            all the best

            Comment

            • margic brian
              Technician
              • Jul 2012
              • 97

              #7
              Re: canon ir2530 and ir 2520 series

              Originally posted by teckat
              ================================================
              Make sure your On/Off switch for the Control Panel is not stuck or sticking

              was printer in READY State or Sleep Mode

              I would turn off any SLEEP MODE settings (check if on) / I hate those settings> causes weird issues on load paper ( either when no paper is loaded or paper loaded)


              I would also remove MEMORY>clean ends and re-seat
              ( may not have be seated correctly in first place)
              hey thanks atleast you are the only one who knows what a forum is , am gona give it a try my boss has given me five days to come up with a solution

              Comment

              • northernlife
                Senior Tech

                500+ Posts
                • Sep 2011
                • 847

                #8
                Re: canon ir2530 and ir 2520 series

                Is the processing data led lit up when you get this error? I have the same issue except it states B5, but works just fine regardless.

                Comment

                • margic brian
                  Technician
                  • Jul 2012
                  • 97

                  #9
                  Re: canon ir2530 and ir 2520 series

                  Originally posted by northernlife
                  Is the processing data led lit up when you get this error? I have the same issue except it states B5, but works just fine regardless.
                  no its not lit up and doesnt indicate anything except the load paper issue which means i cannot work

                  Comment

                  • mariunciu1
                    Junior Member
                    • Dec 2013
                    • 4

                    #10
                    Re: canon ir2530 and ir 2520 series

                    Pay attention to the post Ernesto!
                    This is a solution to your problem.
                    Regards

                    Mariunciu

                    Comment

                    • margic brian
                      Technician
                      • Jul 2012
                      • 97

                      #11
                      Re: canon ir2530 and ir 2520 series

                      Originally posted by ernesto
                      hi
                      maybe the problem is.......Prevention of size detection error of paper loaded in the top 250-sheet cassette

                      stopper cassette------FC9-1579-010

                      all the best
                      yah that could also be true because it worked on one of the five machines thanks man but i didnt find it on the others yet they were working untill that problem comes once in a while so whats the logic of switch on and off that momentarily takes the problem away

                      Comment

                      • spectraindo
                        Trusted Tech

                        250+ Posts
                        • May 2008
                        • 313

                        #12
                        Re: canon ir2530 and ir 2520 series

                        Maybe somebody was printing with a paper size that is not in the cassettes.
                        Turning off and on the machine will cancel the print job and the LOAD PAPER goes away.
                        You can press "SYSTEM MONITOR" to see what size of paper to load.

                        Comment

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