canon ir 5070 fax board

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  • Jerrygbs
    Trusted Tech
    • Dec 2008
    • 193

    #1

    canon ir 5070 fax board

    I have put 2 different fax boards in this ir 5070 both only receive 1st page of a multi-page fax. I can put a normal fax on the line and it works great. Am I missing an up grade ? I have never had to change anything on the copier when adding a fax. The machine doesn't give an error and the sending machine finally shows no good in the fax log.
  • Alex ahir
    Trusted Tech

    100+ Posts
    • May 2012
    • 125

    #2
    Re: canon ir 5070 fax board

    Originally posted by Jerrygbs
    I have put 2 different fax boards in this ir 5070 both only receive 1st page of a multi-page fax. I can put a normal fax on the line and it works great. Am I missing an up grade ? I have never had to change anything on the copier when adding a fax. The machine doesn't give an error and the sending machine finally shows no good in the fax log.
    Enter service mode, fax, clear and select NCU.

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: canon ir 5070 fax board

      Originally posted by Jerrygbs
      I have put 2 different fax boards in this ir 5070 both only receive 1st page of a multi-page fax. I can put a normal fax on the line and it works great. Am I missing an up grade ? I have never had to change anything on the copier when adding a fax. The machine doesn't give an error and the sending machine finally shows no good in the fax log.
      -------------------

      so this is a RX issue only ?

      TX is ok ?

      U may need to do a MMI CLEAR on this Printer

      Clearing MMI and the Main Controller will delete some User, Service, and Network settings. Print out the User Data Lists, P-Print, Configuration Pages, and any other reports that contain valuable settings./ for input later
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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