canon ir2520 not recognising correct original size on glass

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • dickiebob
    Technician

    50+ Posts
    • Sep 2011
    • 66

    #1

    canon ir2520 not recognising correct original size on glass

    Hi

    We currently are experiencing a fault wit a canon ir2520.
    The customer sets an a4 document on the glass and the copier thinks its a3.
    It works fine from the document feeder, the office is clean so we rule out the sensors under the glass needing cleaning.
    Any thoughts would be much appreciated.
  • northernlife
    Senior Tech

    500+ Posts
    • Sep 2011
    • 847

    #2
    Re: canon ir2520 not recognising correct original size on glass

    Height of the feeder is off.

    Comment

    • doktor
      Trusted Tech

      100+ Posts
      • Jan 2010
      • 214

      #3
      Re: canon ir2520 not recognising correct original size on glass

      This will help.F1-T01-0L7-10136-03.pdf

      Comment

      Working...