[Error Code] Canon ira c2020i - e280-0004 and e020-360

[ivartyn]

My canon iRA c2020i is givng the following errors - e280 -0004 and e020-360 interchangeably. When error e280-0004 is on I can print but can't scan and when error e020-360 is on I can scan but not print.
Help needed.
Thanks

[teckat]

Re: Canon ira c2020i - e280-0004 and e020-360

My canon iRA c2020i is givng the following errors - e280 -0004 and e020-360 interchangeably. When error e280-0004 is on I can print but can't scan and when error e020-360 is on I can scan but not print.
Help needed.
Thanks

====================
e280-0004 ==reading unit commutation error

Communication error at J507 and J508 connectors of the Relay PBC(PCB1).
1.Disconnect and then connect the flexible cable(Relay
PCB(PCB1)-Main Controller PCB(UN12) 50pin).
2.Disconnect and then connect the flexible cable(CCD unit- Relay PCB(PCB1)).
3.Replace the flexible cable.
4.Replace the Relay PCB(PCB1).
5.Replace the Main Controller2 PCB(UN12).

make sure W/SCNR is set to "1"

Check if the ribbon cable between the reader controller PCB and Main Controller PCB is damaged/torn.

These ribbon cables have an attached connector on them, and the cable is not pulled out of the connector block by itself. Instead the block connector needs to be depressed at the top center of the connector to unlock it, and then the block and ribbon cable come out together. See the image below. The connector on the right has been unlocked and pulled out most of the way.

Once the cable is pulled out check the foil contacts on the end of the ribbon cable.
It should look like the cable in the image below.

[teckat]

Re: Canon ira c2020i - e280-0004 and e020-360

My canon iRA c2020i is givng the following errors - e280 -0004 and e020-360 interchangeably. When error e280-0004 is on I can print but can't scan and when error e020-360 is on I can scan but not print.
Help needed.
Thanks

===========================

e020-360 ----------------do your checks before replacement of parts

ATR patch failed to be created correctly or Patch Sensor error
-High density for the target at patch detection-

If possible, check the image right before the error occurrence. If this output image is a shrunken image, or if the leading edge margin is wider than the adjustable range, it is highly possible that the ITB is the cause of the error.
Replacing the ITB Unit is required.

1. Check the patch shape.
2. Clean the high voltage contact point with dry wiping or air blower.
3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB.
Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442)
Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452)
Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462)
Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001)
4. Replace the Drum Unit (Bk)
5. Replace the Registration Patch Sensor Unit
6. Replace the ITB Unit.
7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09).
8. Replace the Primary Transfer High Voltage PCB (UN04)
9. Replace the Developing High Voltage PCB (UN07)
10. Replace the Primary Charging High Voltage PCB (UN06)
11. Replace the Auxiliary High Voltage PCB (UN08)
12. Replace the DC Controller PCB (UN09)