Any body out there have system software for this machine? I have the SST I installed a A1 fiery and set to 3 after it came on Tekat said if this happens with option int face set to 0 i may need to reset system software and set to 3 before i connect RIP Is there another way ? Thanks
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Re: Image Runner Advavced C7055
What problem are you having.
The 5000 series is finicky about when to set Interface to 3
7000 series is very forgiving with that.
I have set up a lot, and I am sure I have forgotten the proper sequence a few times, yet I have never had an issue -
Re: Image Runner Advavced C7055
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I would just remove all cables from Printer side including I/F cable connection from A1 to Printer> set COPIER>OPTION>INT-FACE back to "0" power off Printer> Power Up Printer > set COPIER>OPTION>INT-FACE back to "3"> power off Printer and re-connect all cables> now power back up Printer and follow any messages to power off/on Printer again on touch panel--
this should work now
On Installation of Fiery's > u need to follow booklet directions in exact order> this is a common issue on new & refurbish installs (missing instructions)
can't tell u how many times i have seen the I/F board was not sitting correct or it's I/F cable damaged**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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Double check that black I/F cable.
One side has A written on it , the other side has B.
The rip and copier side has A and B engraved. Match up the letters on cable with connection points.
The connector is D shaped, which should prevent it from being hooked up backwards but I know someone who had it backwards.
When I saw the warning, I tried, but failed to attach it incorrectly.
Also as teckat says ,reseat main controlllersComment
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Re: Image Runner Advavced C7055
there are many patches released for A1/ that need to be downloaded
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Proper Installation Procedure when installing the imagePASS-A1/B1/ 10-22-09
HIGH PRIORITY
the proper installation procedure of the imagePASS-A1 and imagePASS-B1. It is important to follow the Installation Guide when attaching the imagePASS controller to the imageRUNNER Advance engine. Please review the details below.
Before you connect the imagePASS-A1 or imagePASS-B1 to the imageRUNNER Advance engine, make sure that the IMG-CONT setting in Service Mode of the imageRUNNER Advance engine is changed to ‘3’ as described in the Installation Procedure.
If this step is skipped and the imageRUNNER Advance IMGCONT setting is still at ‘0’ when you attach the controller the following symptom below will occur and re-installation of System Software is necessary to recover:
Issue*:
Powering on the engine with the IMG-CONT=”0” (default setting), the imagePASS-A1/B1 will remain in “waiting a while….”status and will not boot up to idle. This will still occur even if you change IMG-CONT=”3” and then restart the imageRUNNER Advance
=This issue will occur when the imageRUNNER Advance has IMG-CONT=”0” and the imagePASS-A1/B1 is in one of the following states:
• Out of the box
• After performing “Factory Default”
• After performing re-installation of the System Software.
Resolution:
1. Make sure that the imageRUNNER Advance is at the latest firmware**.
2. Change the IMG-CONT to “3” on the engine.
3. Re-install the system software on the imagePASS-A1/B1 controller.
4. Connect the imagePASS A1/B1 to the imageRUNNER Advance Engine and boot.
NOTES:
*Canon Inc is now investigating the root cause of this issue. Canon will publish an updated Technical Publication once this issue is resolved.
**Check e-Support for latest firmware release.**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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