[Error Code] Canon IRC Advance 5035

[CaptnRed]

Hey guys, got a few problems with this machine.

1) Throwing a code for the Magenta developer E020-0291

2) Can't figure out how to open the bloody toner compartment! Does anyone know how to open the compartments in service mode? Can't find it in the manual.

-The machine has 325k copies on it with absolutely no service performed previously (hooray!)

-The customers have been using generic toner for the life of the machine

-The density of the developer - toner ratio is way off according to the ATR
SNGL-Y 572
SNGL-M 513
SNGL-C 568
SNGL-K 563

Appropriate target value 20 to 230
So the density is way off.

The big question being: is it time for them to change the developer and stop using generic? Or is there a simpler solution?
How the heck do you open the toner compartment?

Much appreciated!

[northernlife]

Re: Canon IRC Advance 5035

There's a tool mounted on the rear of the machine behind the main con that allows you to turn the toner assy by hand in order to release the toner bottle. 4-120ish of the SM

[Rachid.Akli]

Re: Canon IRC Advance 5035

Hello,

Here is the service mode address and the way to do it:

Toner bottle replacement iRAC series.jpg

Rachid

[Rachid.Akli]

Re: Canon IRC Advance 5035

Hi again,
The above info is not complete: COPIER>OPTION>DSPLY-SW>T-CRG-SW (Toner Container replacement mode). Then , you can do in the user mode.

Rachid.

[CaptnRed]

Re: Canon IRC Advance 5035

Hi again,
The above info is not complete: COPIER>OPTION>DSPLY-SW>T-CRG-SW (Toner Container replacement mode). Then , you can do in the user mode.

Rachid.

Thanks for posting the whole thing. I have the service manual so I found that page and initialized the sequence in SM.

[Simons]

Re: Canon IRC Advance 5035

Interested in knowing how you are going to cure this mess! The generic toner cant be a good thing in this machine.

if the transfer voltage is a little high and all other look good. Replace the HVT 1 . Not sure if developers will behave but if ITB is coated with magenta that is another clue to go with this solution.

[canonbundy]

Re: Canon IRC Advance 5035

Hey guys, got a few problems with this machine.

1) Throwing a code for the Magenta developer E020-0291

2) Can't figure out how to open the bloody toner compartment! Does anyone know how to open the compartments in service mode? Can't find it in the manual.

-The machine has 325k copies on it with absolutely no service performed previously (hooray!)

-The customers have been using generic toner for the life of the machine

-The density of the developer - toner ratio is way off according to the ATR
SNGL-Y 572
SNGL-M 513
SNGL-C 568
SNGL-K 563

Appropriate target value 20 to 230
So the density is way off.

The big question being: is it time for them to change the developer and stop using generic? Or is there a simpler solution?
How the heck do you open the toner compartment?

Much appreciated!

To my knowledge there is NO developer change available for these Units & if the machine has done 325K without a service as stated then it probably requires Drum/Blade or the Drum Unit replacement/s anyway - then perform an AUTO GRAD.

Also why would you NEED to open the Toner Compartment in the first place.

[julka123]

Re: Canon IRC Advance 5035

Hey guys, got a few problems with this machine.

1) Throwing a code for the Magenta developer E020-0291

2) Can't figure out how to open the bloody toner compartment! Does anyone know how to open the compartments in service mode? Can't find it in the manual.

-The machine has 325k copies on it with absolutely no service performed previously (hooray!)

-The customers have been using generic toner for the life of the machine

-The density of the developer - toner ratio is way off according to the ATR
SNGL-Y 572
SNGL-M 513
SNGL-C 568
SNGL-K 563

Appropriate target value 20 to 230
So the density is way off.

The big question being: is it time for them to change the developer and stop using generic? Or is there a simpler solution?
How the heck do you open the toner compartment?

Much appreciated!

Hi

1.cleaning 3 ATR sensor
2.clear DC-CON
3.full auto gradation
4.good luck

[CaptnRed]

Re: Canon IRC Advance 5035

Hi

1.cleaning 3 ATR sensor
2.clear DC-CON
3.full auto gradation
4.good luck

Thanks for all the help!
I will be returning to this machine in the next few days. What's the best method to clean the ATR sensors?

[CaptnRed]

Re: Canon IRC Advance 5035

Issue Resolved: Error Code 020-0291

1) Installed new Magenta Dev unit
2) Replaced generic toners with all new OEM (Y,M,C,Bk)
3) Initialized Mag Dev
4) Performed auto gradation