Don't get the standard network setting menu on iR C5180

[Guest]

We purchased a used iR C5180 (part of large purchase of assets). Try to get it set up on our network but instead of the network setting menu (as displayed in the manual), on the touch screen we get different menus.

(go there through: additional functions -> system settings -> network settings)

We get menu:

- Change settings / display connection Confirm.
- TCP/IP settings
- E-mail/I-Fax

So not the standard menu screen of:

- Change settings / display connections
- TCP/IP settings
- Netware settings
- Apple talk settings
- SMB server settings

If we choose TCP/IP settings, we get following menu:

- Use PASV Mode for FTP
- Certificate Settings
- Proxy Settings

(instead of the normal menu choices IPv4, IPv6, DNS, WINS)


Does this have to do with a print server possible installed? There is an imagePASS-H1 connected to the C5180. So I guess this has to do with it.

Can I reset the printer to default settings so I get the normal TCP/IP setup screen? We do not need to imagePASS-H1.

Alternatively, how do we make the imagePASS-H1 working (without knowing the IP address)? Can we hard reset it?


Please advise.

Thank you,

Roel

[mramlawi]

Re: Don't get the standard network setting menu on iR C5180

Go to the service mode and change the interface value to 0 of the machine came without fiery, if with fiery the interface must be 3 .

[RoelK]

Re: Don't get the standard network setting menu on iR C5180

Go to the service mode and change the interface value to 0 of the machine came without fiery, if with fiery the interface must be 3 .

Thx for the reply. We did this and now we have full direct access.

However, another problem emerged: After installing the printer drivers, the machine receives the print job (we can see in the log) but does not make the actual print. We get the error code: #853. We tried different drivers (PS, PCL and UFRII), all the same result.

Since there were no print jobs pending etc, we cleared the MN-CON in service level 1 (three times in a row). This didn't help.

Then we checked the LCNS-TR settings in service level 2. The settings ST-PS and ST-PCL were both set to 0. The ST-UFRII setting was not even present.

Then we checked the Counter Check button>Device Configuration><Options and we saw that no print options were present in the option listing.

So what does this mean: we have a copier/fax/scanner but not a printer? Can we somehow unlock these print options with a license key (but we don't have one)?

I appreciate all comments.

Thank you,


Roel

[northernlife]

Re: Don't get the standard network setting menu on iR C5180

Problem :
When sending a configuration page from the imagePASS, the processing data light will flash, but the page does not print. The Job log displays NG #853.
A #853 code indicates that an incorrect driver is being used. The imagePASS software is at version 2.0 and the Main Controller version is 21.01.



Solution :
It was found that the correct driver was being used, and after updating the firmware in the copier, the error was corrected.

Note:
When version 2.0 is installed on the imagePASS, the System Software for the copier must be at least version 78.

short story flash the software with SST and the latest firmware. I believe the 5180 has ufr standard printing.

[RoelK]

Re: Don't get the standard network setting menu on iR C5180

Problem :
When sending a configuration page from the imagePASS, the processing data light will flash, but the page does not print. The Job log displays NG #853.
A #853 code indicates that an incorrect driver is being used. The imagePASS software is at version 2.0 and the Main Controller version is 21.01.



Solution :
It was found that the correct driver was being used, and after updating the firmware in the copier, the error was corrected.

Note:
When version 2.0 is installed on the imagePASS, the System Software for the copier must be at least version 78.

short story flash the software with SST and the latest firmware. I believe the 5180 has ufr standard printing.

We are not working with the Image pass anymore. Since we do not need the capabilities it provides (were only 2 users connected to it and don't print that much). We figured it was easier to work without the image pass-H1.

So still advisable to flash the software? The machine is from 2007.

Thx,

Roel

[northernlife]

Re: Don't get the standard network setting menu on iR C5180

hrm, checking into it, UFR is only standard on the i series. I'd put the fiery back on if it's functional because you'll need a print kit/license in order to print without said kit/license.

Keep in mind this has changed, the 5180 is actually a quite aged machine, all the new ir's and ir advances all come with ufr standard. I think they lost enough sales to justify giving printing standard.

[RoelK]

Re: Don't get the standard network setting menu on iR C5180

hrm, checking into it, UFR is only standard on the i series. I'd put the fiery back on if it's functional because you'll need a print kit/license in order to print without said kit/license.

Keep in mind this has changed, the 5180 is actually a quite aged machine, all the new ir's and ir advances all come with ufr standard. I think they lost enough sales to justify giving printing standard.

Ok will do. We are not sure if the imagePASS-H1 still works. Since we did not have the IP address, we never tested it and thought we would be better off without.

We have to reinstall the software on the imagePASS-H1 in order to assign it a new IP address though.

Will try. Thank for the advise.


Roel

[northernlife]

Re: Don't get the standard network setting menu on iR C5180

teckat's my go to guy for fiery/imagepass issues and firmware. I'm sure he'll respond by tommorow about how to reset these. We've never sold one so I'm unfamiliar with it.

[vigour]

Re: Don't get the standard network setting menu on iR C5180

Put the Interface back to 3
RE-INSTALL FIERY
Reboot
Press PRINTER tab on copier display
Scroll to --RUN SETUP
You can change IP address under NETWORK SETTINGS

You have to buy stuff to make it print without the FIERY
Do a search, you will find it in the forum

[teckat]

Re: Don't get the standard network setting menu on iR C5180

Complete Re-Install of the H1 > just as if u were first doing a set up.
----------------------------------------------------------------------------------------------
First-Remove all connections cables(I/F Communications Cable,Cross Ethernet Cable, & Network Cable from H1 to Copier/also unplug H1 power cord.

*NEXT>>>> follow below EXACTLY AS SHOWN

1. Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
2. Select Copier > Option > Int-Face > IMG-CONT.
3. Change the setting of IMG-CONT back to "0"
4. Hit OK and (& follow the normal shutdown procedure of Printer) then Re-Boot the Copier.
5. Re-Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
6. Change the setting of IMG-CONT back to "3"
7. Hit OK and ( again >follow the Normal Shutdown Procedure of Printer)
8. With Printer "OFF", u now Connect all of the 3 Cables that were previously removed.>don't forget H1 POWER CORD--
9. Now > Power back up Printer
10. At the Control Panel, press [Printer] tab.
11. Press [Printer Status/Settings].
12. At the Languages Setup screen, select the name of the language you want to use, and then select OK.
Wait a few minutes.
13. Input of password Fiery.1 (Input exactly as shown)-
14. In response, the machine will automatically show the Settings menu.
15. Be sure to at least select the following and make the appropriate settings in the indicated order:
[Server Setup], [Network Setup], and [Printer Setup].

Checking the Operation After Making the Settings
Print out a test page and a settings page as follows to make sure that all settings have correctly been made on the machine and its host machine and that all connections are normal------

1) Press (=>) displayed at upper right on the LCD of the connecting device.
2) At the Control Panel, press [Print].
3) Press [Printer Status/Settings].
4) Make the following selections on the LCD:function>print page>test page/configuration.

Hopefully this Procedure will get u up and Running/Works about 90% of the time