Prints blank copies on all colors and black, except some magenta shows up when doing full color. After each copy the processing light stays on. Says printing.
When you try to cancel it the same thing happens. It says cancelling but never finishes and locks up. All test prints come out magenta. Question: where is a list of test prints? I printed 1-24 and all have magenta color. Also will not print out a first auto grad adjustment print and stops and say check toner , etc. Tried an all clear but no change. May have been caused by a storm Lightening? Switched black drum. May try other drums. No error codes . Same problem for prints and copies. Upgrading software next.
Thanks for any help!!!!
When you try to cancel it the same thing happens. It says cancelling but never finishes and locks up. All test prints come out magenta. Question: where is a list of test prints? I printed 1-24 and all have magenta color. Also will not print out a first auto grad adjustment print and stops and say check toner , etc. Tried an all clear but no change. May have been caused by a storm Lightening? Switched black drum. May try other drums. No error codes . Same problem for prints and copies. Upgrading software next.
Thanks for any help!!!!
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