Canon 3380i scanning question

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  • The clk man
    Technician

    50+ Posts
    • Apr 2010
    • 86
    #1

    Canon 3380i scanning question

    You nice guys helped me a while back with a network problem between my imac and my 3380i my HP scanjet gave up the ghost after 15 years of service, wonder why it would go and do that anyways I was going to try to use my 3380i as a scanner. My mac guy was having trouble getting my mac to work on the network again after the internet guy screwed with the modem/router he ended up having to run an usb line to the copier with some kind of square end on the copier side. I can print all day long, but when I get in scan mode, it says online waiting........... I push the device button, it says check TX & NX network connection, Any Thought? Thanks in advance for any help. Robert Carter. Printer and Sign Maker for 35 years, and it shows.
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    • northernlife
      Senior Tech

      500+ Posts
      • Sep 2011
      • 847
      #2
      Re: Canon 3380i scanning question

      if you can put it on the network you can just do scan to file/scan to email and be done with it. on the mac open a terminal and type "ifconfig" to get the network range for the eth0 (I believe) network card. Put the copier at *.*.*.250 (have to put it on an ip that the router is not issuing via dhcp). Then you just need to change the port on the print driver for tcp/ip and install the color network scangear and be done with it. Give this to your mac guy, if he doesn't understand I'd probably get a new mac guy. Get back at me if you have any questions

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        • The clk man
          Technician

          50+ Posts
          • Apr 2010
          • 86
          #3
          Re: Canon 3380i scanning question

          I will do that, thank you Sir.

            Comment

            • The clk man
              Technician

              50+ Posts
              • Apr 2010
              • 86
              #4
              Re: Canon 3380i scanning question

              Originally posted by northernlife
              if you can put it on the network you can just do scan to file/scan to email and be done with it. on the mac open a terminal and type "ifconfig" to get the network range for the eth0 (I believe) network card. Put the copier at *.*.*.250 (have to put it on an ip that the router is not issuing via dhcp). Then you just need to change the port on the print driver for tcp/ip and install the color network scangear and be done with it. Give this to your mac guy, if he doesn't understand I'd probably get a new mac guy. Get back at me if you have any questions
              Can you walk me through this again but slower? it takes me a while to catch on to these kind of things. I installed the scangear on my mac pro and when I go looking for the scanner a list shows up with no scanners on it. I guess the mac isn't recognizing the canon 3380i as a scanner, can you help?

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