iRC3170

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  • AVS
    Technician
    • Jun 2014
    • 10

    #1

    [Error Code] iRC3170

    Hai friends

    When trying to copy or print, an abnormal sound is coming (like drive is trying to rotate fast). Suddenly showing the error code E0000012-001.
    Please help me to resolve this problem.

    Thanx
  • vamoursly
    Trusted Tech

    250+ Posts
    • Sep 2011
    • 273

    #2
    Re: iRC3170

    Sounds like a faulty drum motor, straight from the service manual;

    E012 Drum motor error


    0001 Lock of the motor fails to be detected 2
    sec or more after the motor starts to
    operate.


    Check on connection of the connector, Replace the
    motor


    0002 After rotation of the motor becomes
    stable, the motor lock fails (i.e., the
    motor becomes unstable) for 500msec
    or more.

    It is M9 on this machine, you could test it by going into the service mode and run it up, see if you can replicate the noise, but I would be swapping this motor out first then test

    The Canon 3170 is a difficult machine, needs constantly cleaning, I would recommend you upgrade to at least an IRC 2380i make you life easy.

    Hope this helps

    Vamoursly

    Comment

    • AVS
      Technician
      • Jun 2014
      • 10

      #3
      Re: iRC3170

      Thanks friend, let me check it. I will post the result.

      Comment

      • Gamut
        Trusted Tech

        Site Contributor
        100+ Posts
        • Jul 2008
        • 216

        #4
        Re: iRC3170

        Also check developer drive gear, probably find one of the dev units seized.
        Pain in the ar*e to sort out!!

        Comment

        • northernlife
          Senior Tech

          500+ Posts
          • Sep 2011
          • 847

          #5
          Re: iRC3170

          Change your drum. I get this all the time on my last 3100. Drum or drum motor

          Comment

          • AVS
            Technician
            • Jun 2014
            • 10

            #6
            Re: iRC3170

            Thank you friend. It resolved. I replaced the motor.

            Comment

            • vamoursly
              Trusted Tech

              250+ Posts
              • Sep 2011
              • 273

              #7
              Re: iRC3170

              Does that mean I get upgraded to like Jedi Master now or what?

              V

              Comment

              • northernlife
                Senior Tech

                500+ Posts
                • Sep 2011
                • 847

                #8
                Re: iRC3170

                Originally posted by vamoursly
                Does that mean I get upgraded to like Jedi Master now or what?

                V
                Haha just a copier. We are in no means jedis lol

                Comment

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