[Error Code] Uncommon fault...Ir c1028

[Solution]

Hello!

I've just stumble across something new for me! A fellow new tech happen to loose the connector to the counter pcb when he was suppose to pull out the fax unit, now we are stuck with e246... I know there is a service mode 2, but I have not worked so much with this model ir-c1028. Can't find anything useful in the SM!

thanks in advance!

best regards Solution

[teckat]

Re: Uncommon fault...Ir c1028

Hello!

I've just stumble across something new for me! A fellow new tech happen to loose the connector to the counter pcb when he was suppose to pull out the fax unit, now we are stuck with e246... I know there is a service mode 2, but I have not worked so much with this model ir-c1028. Can't find anything useful in the SM!

thanks in advance!

best regards Solution

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what connector ???
u mean the yellow connector that goes from Counter pcb. to Main Controller pcb.

see example below of iRC6800 Counter
Counter PCB_iRC6800.JPG





E246=Error in writing operations (to the counter memory).

1. A normal soft counter reading cannot be written to the counter memory.
2. Counter Memory PCB not being recognized on power up

1. Reinstall original Counter Memory PCB that belongs to that equipment.
2. Replace Counter Memory PCB with new one.

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1. When troubleshooting the Soft Counter Circuit, it is important to not discard or lose track of the Counter Memory PCB, ECO ID PCB, SRAM PCB or Main Controller PCB until the equipment’s proper operation has been restored and verified.
2. Only replace the Counter Memory PCB if any one of the error codes on the previous pages is indicated.
3. A good first step in troubleshooting this circuit is to mark the Counter Memory PCB with the serial number of the equipment using a felt tip pen. This will allow reverting back to the original circuit board set if any change of symptoms occurs without fixing the problem.
4. As mentioned in previous Technical Publications, the Counter Memory PCB is a matched board with the ECO ID PCB and cannot be swapped with one from any other engine. Doing so may change the error code, will not correct the problem and will certainly add confusion, thus increasing downtime.
5. Replacing the Counter Memory PCB for either an E245 or an E247 will result in a Total Count of zero (“0”) after fixing the problem.
6. Never replace two boards in the Soft Counter circuit at the same time!
This includes any two of the following:
a. Counter Memory PCB,
b. Main Controller PCB
c. ECO ID PCB
d. SRAM PCB
7. If the error code has changed but the problem is not fixed, start over by putting the original PCBs back into the equipment. Then ensure only one PCB, such as the Main Controller or Counter Memory PCB, is replaced at a time.
8. In some cases, after replacing the Counter Memory PCB, an E354 or E355 code may appear. At this point, enter Service Mode Level 3 and access the “Clear” tab under “Function” mode (FUNCTION>CLEAR>E355-CLR). Please see Notes #3 and #4 for details. Highlight the function,
press “OK”. The “OK” button will gray out for about five (5) seconds then will appear normal again.
After that, cycle the power OFF. Wait at least five (5) seconds to power ON again. If the E354 or E355 code does not clear, retrace your steps by putting the original PCBs back into the engine and verify the original error code. If an E354 or E355 code persists and cannot be cleared after replacing the suspected defective PCB, contacting the Technical Support Hotline may be required at that point.
9. When replacing the Counter Memory PCB with a new one from service stock, ensure the correct Counter Memory PCB for that model number is installed. Failure to do so can result in an E246 or E355 (unclearable).
10. If replacing the Counter Memory PCB does not fix an E245, E246 or E247 code, suspect a failed Main Controller PCB (put back the original Counter Memory PCB when replacing the Main Controller PCB).
11. If you remove the Main Controller PCB for repair by an Authorized Parts Repair Facility (A.P.R.F.), ensure the Counter Memory PCB has been removed and remains with the engine. After installing a new or repaired Main Controller PCB, ensure the optional counters 2 through 6 (displayed in “Counter Check”) are restored to the original end user requirements in service mode: OPTION>USER>COUNTER 2 ~ 6.
12. Never operate the equipment without the Counter Memory PCB installed. Doing so may result in an E245 code, which can only be cleared by “zeroing out” the Main Controller PCB by one of our A.P.R.F.’s or replacing it with a new Main Controller PCB.
13. The ECO ID PCB is a matched board with the Counter Memory PCB and cannot be swapped with any other equipment. Doing so will generate an E354 or E355 code.
14. To clear an E355 or E354 code, you must enter Service Mode Level 3 (see Notes #3 and #4). DO NOT ADJUST ANYTHING ELSE IN THE SERVICE MODE LEVEL! Doing so will have an adverse affect on the engine and cannot be supported by Canon

[Solution]

Re: Uncommon fault...Ir c1028

Hello Teckat! Thank you for your reply, im sorry I haven't replied earlier. (just got back from vacation)


Yes it was that connector! I think the other guys switched the machine and now are using it for spare parts.

Again thank you very much for your answer, and sorry for not replied earlier!

Best regards
Solution

[V-P]

Re: Uncommon fault...Ir c1028

Service mode level 3 ?

How do you get there ?

What can you do in there ?

[teckat]

Re: Uncommon fault...Ir c1028

Service mode level 3 ?

How do you get there ?

What can you do in there ?

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#3 and #4:
Note #3: E354:
If, after replacing the Counter Memory PCB, an error code E354 is displayed, enter Service Mode Level 3 and perform an E354 Clear as follows:
Additional Functions button then keys 2&8 then Additional Functions button
Additional Functions button then keys 1&9 then key 3
COPIER>FUNCTION>CLEAR>E354-CLR
Turn OFF and then ON the equipment.

Note #4: E355:
If after replacing the Counter Memory PCB, an error code E355 is displayed, enter Service Mode Level 3 and perform an E355 Clear as follows:
Additional Functions button then keys 2&8 then Additional Functions button
Additional Functions button then keys 1&9 then key 3
COPIER>FUNCTION>CLEAR>E355-CLR
Turn OFF and then ON the equipment.

E354 and E355 NOTE:
SERVICE MODE LEVEL 3 SHOULD ONLY BE UTILIZED FOR AN E354 or E355 CLEAR!

TAMPERING WITH OTHER MODES IN THIS LEVEL MAY NEGATIVELY IMPACT ENGINE PERFORMANCE AND WILL VOID ANY SUPPORT FROM Canon !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[teckat]

Re: Uncommon fault...Ir c1028

Hello Teckat! Thank you for your reply, im sorry I haven't replied earlier. (just got back from vacation)


Yes it was that connector! I think the other guys switched the machine and now are using it for spare parts.

Again thank you very much for your answer, and sorry for not replied earlier!

Best regards
Solution

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COLOR HAND.jpgwelcome

[V-P]

Re: Uncommon fault...Ir c1028

Tampering ? -- That word describes a process which I liked to experiment years back.

That nerve is dead long ago...

Now I just read whatever is really necessary to read (usually the short paragraphs with lots of pics )