[Misc] over-ride for username/password

[esatechguy]

A Canon ImageRunner 7200 was donated to my little school. I can't even test it since I can't get past the login, (Department ID and Password). Monochrome model #F140303. I assume this model has an over-ride for servicing purposes. Please help...Many thanks,
esatechguy

[teckat]

Re: over-ride for username/password

A Canon ImageRunner 7200 was donated to my little school. I can't even test it since I can't get past the login, (Department ID and Password). Monochrome model #F140303. I assume this model has an over-ride for servicing purposes. Please help...Many thanks,
esatechguy

------------------------------------------------

1) Go into Service Mode by hitting [Additional Functions Key->#2 and 8 Keys together-then>Additional Functions Key]
2) Select [COPIER]
3) Select [FUNCTION] (One of the buttons across the top of the LCD)
4) Select [CLEAR]
5) Scroll to screen two of the LCD using the Right arrow key.
6) Select [PWD-CLR]
7) Hit [OK]
8) Hit the RESET button twice in order to return to the Main LCD Screen. This will turn off the Department ID Management feature on the machine (without deleting the configured Department IDs and Passwords) and will clear out (delete) the System Manager ID and Password.

It might be necessary to Power the unit Off and then Back ON.

================================================== =============

If needed after following above............................................. .
To delete one or more Dept. IDs, follow the steps below:

1. Press Additional Functions from the Control Panel.
2. Select System Settings.
3. Select Dept. ID Management.
4. Select Store Dept ID/password.
5. Select the Dept. ID you want to delete and select Erase.
6. Select Yes to erase the Dept. ID.
7. Click Done 3x to return to the main screen.

NOTE: If you do not know one of the Dept. ID and password, you must know the System Manager ID or you can set one up.
If you do not know the System Manager password either, you then can delete the System Mgr password in service mode.

(AS SHOWN IN FIRST SECTION)

[esatechguy]

Re: over-ride for username/password

------------------------------------------------

1) Go into Service Mode by hitting [Additional Functions Key->#2 and 8 Keys together-then>Additional Functions Key]
2) Select [COPIER]
3) Select [FUNCTION] (One of the buttons across the top of the LCD)
4) Select [CLEAR]
5) Scroll to screen two of the LCD using the Right arrow key.
6) Select [PWD-CLR]
7) Hit [OK]
8) Hit the RESET button twice in order to return to the Main LCD Screen. This will turn off the Department ID Management feature on the machine (without deleting the configured Department IDs and Passwords) and will clear out (delete) the System Manager ID and Password.

It might be necessary to Power the unit Off and then Back ON.

================================================== =============

If needed after following above............................................. .
To delete one or more Dept. IDs, follow the steps below:

1. Press Additional Functions from the Control Panel.
2. Select System Settings.
3. Select Dept. ID Management.
4. Select Store Dept ID/password.
5. Select the Dept. ID you want to delete and select Erase.
6. Select Yes to erase the Dept. ID.
7. Click Done 3x to return to the main screen.

NOTE: If you do not know one of the Dept. ID and password, you must know the System Manager ID or you can set one up.
If you do not know the System Manager password either, you then can delete the System Mgr password in service mode.

(AS SHOWN IN FIRST SECTION)

Dear Teckat, Many thanks for the unbelievably prompt and detailed fix/response. I won't be back to school for a couple of days but am very excited to try the over-ride. The machine is so heavy, I avoided moving it up 3 floors for testing by fabricating a way-long 220 volt cable from our target location ac service down to our entranceway. Big challenges lie ahead: will it function as a copier; will the sorter apparatus behave, etc.
Bless you for getting us started, esatechguy

[teckat]

Re: over-ride for username/password

never move/hand carry a large printer/or finisher up flights of stairs/

let a pro do it, they have special hand trucks that roll over steps/

[esatechguy]

Re: over-ride for username/password

never move/hand carry a large printer/or finisher up flights of stairs/

let a pro do it, they have special hand trucks that roll over steps/

The over-ride process worked great after cold reboot and the machine tested fine for copying..... now I have to attach the sorter and keep my fingers crossed that it's ok.
Many thanks again to techkat,
esatechguy

[teckat]

Re: over-ride for username/password

The over-ride process worked great after cold reboot and the machine tested fine for copying..... now I have to attach the sorter and keep my fingers crossed that it's ok.
Many thanks again to techkat,
esatechguy

----------------------------

Finisher K1 > K2 > K3 > or K4

[esatechguy]

Re: over-ride for username/password

----------------------------

Finisher K1 > K2 > K3 > or K4

You may remember my predicament @ July wanting to test an Imagerunner 7200 on the ground floor before lugging it up three flights in our little school.... you helped with the password over-ride routine and the machine tested fine with finisher detached..... we just finally lugged it up three floors and it seemed to give me a normal screen but I wanted to connect the finisher before copying anything. Now it's giving me an error E000732-0001 and won't go into normal mode even when I detached the finisher.
I did use the same override routine repeatedly to try to fix and/or clear the error to no avail. By the way I did find a possible fatal flaw re the finisher(K2N) (the plug from it to the copier had the fifth green wire stripped out of the plug fixture and I couldn't re-insert it nohow).

Many thanks for your earlier assistance and I'm keeping my fingers crossed you have another miracle handy!
John Sweeney esatechguy
jsweeney@esaboston.com

[teckat]

Re: over-ride for username/password

Error :
E732 is displayed on the control panel.



E732 pertains to a communication fault between Reader.

Controller pcb and the Main Controller pcb. Workaround :
Check "display" in service mode and verify that the machine is seeing the reader controller version. If it is not, check and verify that the reader controller is getting 24v. If no voltage is present check for a loose connection on connector (J5005

[esatechguy]

Re: over-ride for username/password

Error :
E732 is displayed on the control panel.



E732 pertains to a communication fault between Reader.

Controller pcb and the Main Controller pcb. Workaround :
Check "display" in service mode and verify that the machine is seeing the reader controller version. If it is not, check and verify that the reader controller is getting 24v. If no voltage is present check for a loose connection on connector (J5005

Beside Version, it says 1/5 Error
D-CON 40.06
PANEL 00.02
SORTER IC106......IC125
NIB 03.00
PS/PCL
LIPS
SOL-STCH
MN-CONT 81.02

I basically (not being a photocopier tech don't get this and don't know how to reach connector J5005 to firm it up. We can forget the whole project though if the board is faulty since our budget is zero.
I did start browsing through the online service manual though to see if I had easy access to the reader pcb.
Thanks for whatever response regarding our situation... I am disappointed because my downstairs test produced a grat trial run of multiple copies of a multi-page doc.
Thanks again,
esatechguy
PS/PCL

[teckat]

Re: over-ride for username/password

Beside Version, it says 1/5 Error
D-CON 40.06
PANEL 00.02
SORTER IC106......IC125
NIB 03.00
PS/PCL
LIPS
SOL-STCH
MN-CONT 81.02

I basically (not being a photocopier tech don't get this and don't know how to reach connector J5005 to firm it up. We can forget the whole project though if the board is faulty since our budget is zero.
I did start browsing through the online service manual though to see if I had easy access to the reader pcb.
Thanks for whatever response regarding our situation... I am disappointed because my downstairs test produced a grat trial run of multiple copies of a multi-page doc.
Thanks again,
esatechguy
PS/PCL

-----------------------------------------------------------------------------


The reader controller PCB is connected with the main controller PCB by means of a GREY communication cable inside the machine

Printer does not see RCON =READER !!!!!!!!!!!!!!!!!
or FEEDER !!!!!!!!!!!!!!!!!
or BOOT ROM !!!!!!!!!!!!!!!!

check all exterior cables

service mode=(*)(2,8)(*)=
press Additional Functions(*), the 2 and the 8 keys simultaneously, and then the Additional Functions (*) key one more time.

then look in
COPIER>DISPLAY<VERSION>


DC-CON
Indicates the ROM version of the DC controller PCB.
R-CON
Indicates the ROM version of the reader controller PCB.
PANEL
Indicates the ROM version of the control panel CPU PCB.
FEEDER
Indicates the ROM version of the ADF controller.
SORTER
Indicates the ROM version of the finisher controller PCB.
NIB
Indicates the version of the network interface board.
PS/PCL
Indicates the version of the software (PS/PCL).
LIPS
Indicates the version of the printer board (LIPS).
SDL-STCH
Indicates the ROM version of the saddle stitcher controller PCB.
MN-CONT
Indicates the version of the software of the main controller PCB.
RIP1
Not used.
BOOT-ROM
Indicates the BOOT ROM version of the main controller assembly.
DIAG-DVC
Indicates the version f the self diagnostic device.
RUI
Indicates the version of the RUI.
LANG-EN
Indicates the version of the English language module