Iradvc2020 blur print and e020-0360

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  • gohkahwai
    Junior Member
    • Jun 2014
    • 4

    #1

    Iradvc2020 blur print and e020-0360

    This machine change new black drum,toner feed unit,new toner and
    laser unit take out to clean.
    after tested print around 2k page problem come out again.
    any solution to solve this issue.
  • Nutstar
    Trusted Tech

    100+ Posts
    • Mar 2011
    • 110

    #2
    Re: Iradvc2020 blur print and e020-0360

    I've got a machine with a similar issue that we are now at the point of getting canon to come have a look.

    have you changed the patch sensor?

    have you checked to make sure the patch is appearing correctly on the ITB during warmup? (remove the delivery tray cover and power up the machine, view the patches on the front side of the machine where the K patch is generated).

    if the patch is fine but it errors replaced the patch sensor.

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Iradvc2020 blur print and e020-0360

      Originally posted by gohkahwai
      This machine change new black drum,toner feed unit,new toner and
      laser unit take out to clean.
      after tested print around 2k page problem come out again.
      any solution to solve this issue.
      ==========================================

      Blur ?
      that mean a lot on a COLOR PRINTER
      ==========================================
      Did u Perform a REG-CLR in Service Mode, and then running a Auto Correct Color Mismatch & Full Auto gradation to try and correct the Color Registration issue.

      COPIER > FUNCTION > CLEAR > Lv.2








      Using OEM BLACK DRUM
      ??
      The new style hopper is installed.
      Registration Patch Sensor checked or replaced
      Cleaned the laser glass with the glass cleaning tool located inside the front cover,

      E020
      -0360 refers to the ATR patch failing to be created correctly or a patch sensor error.

      Try replacing the black toner bottle OEM


      Make sure the contact for the black developer is NOT bent, this causes a poor connection between the black developer and the DC controller. The part number for the contact is FM3-8111-000. See the following photo of the damaged developer contact.

      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • gohkahwai
        Junior Member
        • Jun 2014
        • 4

        #4
        Re: Iradvc2020 blur print and e020-0360

        morning all,

        Toner in original and hopper in new one,Path sensor not yet replace.
        may i know how to the calculation the toner value in this machine.
        my machine the DENS>REF> value now is below 55 value in not normal.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Iradvc2020 blur print and e020-0360

          Originally posted by gohkahwai
          morning all,

          Toner in original and hopper in new one,Path sensor not yet replace.
          may i know how to the calculation the toner value in this machine.
          my machine the DENS>REF> value now is below 55 value in not normal.
          ------------------

          that reading has nothing to do with a BLUR issue>>

          time to troubleshoot issue> develop a check list plan
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • aco.bk
            Trusted Tech

            100+ Posts
            • Sep 2012
            • 130

            #6
            Re: Iradvc2020 blur print and e020-0360

            read this.
            Attached Files

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: Iradvc2020 blur print and e020-0360

              Originally posted by aco.bk
              read this.
              -----------------------

              good information

              wish posters would list exact models & serial numbers > helps with pubs that list affected boxes


              just found this pub from y2013

              C2020/C2030/C2225/C2230

              (
              x= 0: Y, 1: M, 2: C, 3: Bk)
              E020-0
              x60/ E020-1x60 Error Code or a 340001/340002/ 340006 Alarm Code may occur due to the tension spring in the Secondary Transfer Roller
              Assembly Unit coming off.


              E020-0x60_E020-1x60_IRAC2020.pdf
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • AhLeong77
                Junior Member
                • Jul 2014
                • 8

                #8
                Re: Iradvc2020 blur print and e020-0360

                As GohKahWai had mentioned earlier, we had replace the new NPG-52 BK Drum, the new Toner Feed & cleaning & servicing everything. But the best result is only last a few thousand copies. The affected machine serial is FAN13099. Here I also attach a sample of the PG10.
                Attached Files

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: Iradvc2020 blur print and e020-0360

                  Originally posted by AhLeong77
                  As GohKahWai had mentioned earlier, we had replace the new NPG-52 BK Drum, the new Toner Feed & cleaning & servicing everything. But the best result is only last a few thousand copies. The affected machine serial is FAN13099. Here I also attach a sample of the PG10.
                  --_---_--
                  Need to look at both tech pubs,
                  Black is being starved
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • AhLeong77
                    Junior Member
                    • Jul 2014
                    • 8

                    #10
                    Re: Iradvc2020 blur print and e020-0360

                    Originally posted by teckat
                    --_---_--
                    Need to look at both tech pubs,
                    Black is being starved
                    Yes, it's look like the Black is starved. As we double check the Toner Feed, there are toner inside. So today, GohKahWai also replace the Patch Registration Sensor together with the BK Drum. The sad parts is the same problem again. The black began to turn out blur. As the reading is Display>Dens>Dens-K> -0.20%. This is the 3rd unit, we facing the same fault.

                    The first unit we had replace everything as following from the service manual & additional with the Main Controller PCB but still cannot solve the failure. The second unit is just parked in our workshop.

                    Comment

                    • Canuck
                      Tech Specialist

                      1,000+ Posts
                      • Nov 2007
                      • 1713

                      #11
                      Re: Iradvc2020 blur print and e020-0360

                      Try swapping laser assembly. Have seen issues caused by bad lasers on these units

                      Comment

                      • AhLeong77
                        Junior Member
                        • Jul 2014
                        • 8

                        #12
                        Re: Iradvc2020 blur print and e020-0360

                        Originally posted by Canuck
                        Try swapping laser assembly. Have seen issues caused by bad lasers on these units

                        Yes, sir!! The Laser Unit also new!! But fault still persist

                        Comment

                        • Canuck
                          Tech Specialist

                          1,000+ Posts
                          • Nov 2007
                          • 1713

                          #13
                          Re: Iradvc2020 blur print and e020-0360

                          Ram clears and install newest firmware?

                          Comment

                          • AhLeong77
                            Junior Member
                            • Jul 2014
                            • 8

                            #14
                            Re: Iradvc2020 blur print and e020-0360

                            Ram already been clear & the newest firmware apply also. Waiting for Canon to issue a new firmware for this issue!!

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              Re: Iradvc2020 blur print and e020-0360

                              Originally posted by AhLeong77
                              Ram already been clear & the newest firmware apply also. Waiting for Canon to issue a new firmware for this issue!!
                              ==================

                              That White Gap in PG10 is a Laser Issue



                              Tech Support_wait.JPG
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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