Muleme stephen.k

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  • MULEME STEPHEN.K
    Technician
    • Oct 2011
    • 20

    #1

    Muleme stephen.k

    Oh guys just help me, with this problem, CANON 1024 IR when you command 10 copies it prints 1 copy and it Displays system Error 100 but have checked all parts 1. drum unit switct it is ok
    what could be that? best Regards Muleme.s,k
  • MULEME STEPHEN.K
    Technician
    • Oct 2011
    • 20

    #2
    Re: Muleme stephen.k

    What could be the problem when Canon IR 1024 Displays system Error 197
    help guys
    STEPHEN,MK

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Muleme stephen.k

      Originally posted by MULEME STEPHEN.K
      What could be the problem when Canon IR 1024 Displays system Error 197
      help guys
      STEPHEN,MK
      =================
      Make sure your outlet is grounded properly & supplying correct voltages
      EX.- Ground to Neutral should be 0v > 0.5 no more.
      poor ground could damage Main Controller

      is E197 occurring at power on.
      Check the connectors of the DC controller PCB and image processor PCB.

      E100= at power on
      make sure DC CONTROLLED is not covered with toner dust/ dust


      E197Printer engine communication error/
      -try to reload the System Software

      E100BD detection PCB failure
      - Check the connector of the BD detection PCB.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • ernesto
        Trusted Tech

        250+ Posts
        • Oct 2011
        • 430

        #4
        Hi,


        I had the same problem ( Error 197) four mounth ago....In my case it was the fixing unit...I swap it with other machine and both of them are working right until now

        ALL THE BEST

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