Canon IR3245 E733-0010 & E197-0001 error codes

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  • c0pierbob
    • Jul 2025

    #1

    [Error Code] Canon IR3245 E733-0010 & E197-0001 error codes

    I get either error code after a few prints. Very erratic. I know what the codes are but don't know what the issue might be
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon IR3245 E733-0010 & E197-0001 error codes

    Originally posted by c0pierbob
    I get either error code after a few prints. Very erratic. I know what the codes are but don't know what the issue might be
    =========================

    On the e733/
    check to see if 5VDC is present at J302, pin 6 on the DC Controller/If it's not present, replace the relay pcb.
    remove & reseat all DC CONTROLLER CONNECTORS/ power back up

    ++++
    Check all 24v output voltages on DC Controller
    if one or some are missing> unplug one connector at a time and check 24v again

    e197= is a pain to track down/

    how old is the Drum ??
    check the laser scanner harness which attaches to connector J462 on the laser
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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