Can someone please tell me why this machine over tones within 70 % of the color drum lives? 42K on the color drums and they are on the 3rd set of drums.. right now the magenta is over toned.
Ideas?
Harold
Ideas?
Harold
-
-
Re: IR Advance C2020
Updating the software seems to have helped my machines a little. If the black is even close to 100% I change it. -
Re: IR Advance C2020
The drums are crap, the machine is crap - flimsy with cheap plastics
The drums are inconsistent, I have not figured the drums out myself as of yet, there is no explanation, I just take it up the a~~ and change the drums. We are in the process of getting rid of every single IRA 2020 series as quickly as possible.
I have not seen any firmware updates aiding with drum life, or any adjustments to SM to clear up upstream / downstream brush when a drum get over 70% ( leaving toner wash on the page ) - you always end up changing the drum, always.
It would be interesting to keep this thread alive to get everyone's experience and input on this, as there is not that much consistent information on how to manage these drums.
I do agree with you Hwoody, I have pulled out drums when needed to be swapped and the have been caked in toner
VComment
-
-
Re: IR Advance C2020
Hi Hwoody, just like Vamoursly said "POS" - if the Unit/s have done less than 60% then a pro-rata warranty claim can be made through Canon (make sure you include a P-PRINT in the original DU box), also the Fixing Units have similar Life issues somewhere between 20-70% - 1st Cassette Feed Assy has also it's own issues - was really looking forward to the release of the ADV2200 Series, as I was SURE all the previous probs/faults etc. would be fixed..........................NOT SO...... still the same POS with the same faults & I believe it has MORE issues.
Join the Club Harold and keep sending Canon the warranty claims - they should get the message eventually.
Cliff.Comment
-
Re: IR Advance C2020
Hi this a bad machine when it comes to drums and fusers, if your customer is doing over 30% colour coverage then the drums will not last life especially the black. There is a new modified ITB unit which should help but you have to run the latest software , but if the customer runs high colour coverage copies then it might not help that much.Comment
-
Re: IR Advance C2020
A large portion of our negative experiences with these units are from overzealous sales people promising that it's the greatest machine ever and they can do full colour no problem, etc...
If you stick within the machines specs they're actually not all that bad. But what client follows the recommended specs.Comment
-
Re: IR Advance C2020
My two cents...
What northernlife is saying is absolutely true...however, for the most part a customer is looking for a low cost and a machine they can run the shit out of for the duration of the lease. These machines simply cannot handle the task that they are being put up to. I have a few in the field that have 300-400k and they go through drums like you wouldn't believe.
Does anybody else get brand new drums from Canon that chatter and make clicking and cracking noises when installed? We have had numerous drums do this, they are basically DOA - they will work in the machine but the the gears at the front are just cracking away and griding down.
Bottom line, really not happy with this machine...I'd say 20-30% of the machines I have in the field are working okay, the rest are just being ran too hard or are in terrible environments.Comment
-
Re: IR Advance C2020
I do agree copiers should be sized correctly for the environment they are in. My issue is that the consumables do not at times even run to 60% of life, drums are the most prevelent, but I have replaced a lot of fusers on these and paper guides from poorly performing plastics, which looks brittle.
The only consistently dirtier machine I have encountered was the 3100 series
Has anyone actually made any changes within service mode that has made any difference when a drum is leaving a toner wash / ghosting when a drum is getting from 60 -100 % life?
I have tried vaccuming out the cleaning section of the drum, my thoughts being toner saturation affecting the performance of the brushes, but that did not make much difference?
VLast edited by vamoursly; 07-31-2014, 11:12 AM.Comment
-
Re: IR Advance C2020
Most of the drums I install on these moan groan click and clack and then most seem to come back and no longer do it. They should have used a lil bit of metal in them to make sure that the shafts don't seperate. It's made for the odd colour logo and that's it. Any more is killing it. A lot has to do with what the competition has to offer that we simply do not have a machine that can match their price point, other than the 2030's.
Comment
-
Re: IR Advance C2020
This is Canons first stab at using cleaning brushes on pulverived toner. Pulverized toner is cheaper to manufacture than polymerized toner, but,like everything,you get what you pay for...cheap OPC drums,pulverized toner,poor copy quality,plastic tabs instead of screws...this is how you keep manufacturing costs down. Cheap machineComment
-
Re: IR Advance C2020
Just adding my 50 cents....we have found these machines a nightmare, none of the consumables last, drums/fusers/top cassette pick up assy, anything over 65/70k a year and you are asking for trouble. The 2220 is even worse i find...drums have a nasty habit of leaking and toner alll over the place, open the shutter and clean with the stick but a disaster of a machine. Pick up assemblies can be great on one machine and a disaster on the next machine. Didnt know about the warranty issue, will have to keep an eye out for that if a machine bounces on me...happy days!Comment
-
Re: IR Advance C2020
I Knew the 2020s had problems but its sad to see they were not corrected on the C2225 series. Was thinking about selling this one new but not sure I want to know. What is a good alternative to sell instead. What beats it and is a low cost?Comment
-
Re: IR Advance C2020
those we have in the field that are in the correct enviornment and not being abused are fine, no real problems outside of the normal scope.
those not in the right enviornment, like any other machine, have alot of problems, the diffrence being these machines just can't take it as well as a 50 series for example due to the nature of construction.
I would advise those having issues to check the usage, and types of documents being printed, check vs the service plan to make sure the customer is not using out of spec, if they are (and if your having problems then they most likely are) charge them for the parts.
with regards to the drums, Canon have previously admitted that some drum units can be DOA, where this is the case then you can raise a DOA RTS and get a replacement, obviously there are no garuntees that the replacement will not be DOA but the numbmber of DOA's to good ones is quite small in my experiance.
most of the drums crack initially when installed but usually settle down shortly after, just run 50 pages through them and that should bed them in.Comment
-
Re: IR Advance C2020
I have not had over-toning. Under toning mostly and black drums not running their full life span.
Are you using Canon toners and drums. The toner hoppers have sensors that become dirty and can lead to under of over toning.Comment
Comment