Canon IR1730IF Slow Fax Receiving

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  • doug
    Trusted Tech

    100+ Posts
    • Dec 2011
    • 198

    #1

    Canon IR1730IF Slow Fax Receiving

    Hi Guys, I actually have 2 Canon IR1730IFs that are in 2 separate doctors offices that will say "receiving" but will either say that for way too long or print one then wait for long periods, then it will print another one and so forth....what is causing this delay?... seems extremely slow especially for a doctors office.
    Thank you
    Doug
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon IR1730IF Slow Fax Receiving

    Originally posted by doug
    Hi Guys, I actually have 2 Canon IR1730IFs that are in 2 separate doctors offices that will say "receiving" but will either say that for way too long or print one then wait for long periods, then it will print another one and so forth....what is causing this delay?... seems extremely slow especially for a doctors office.
    Thank you
    Doug
    -----------------------------
    G3 or I-Fax

    file types ???

    Turn OFF "ECM"
    Condition of Telephone lines
    Any ERROR CODES IN HISTORY

    Delete unwanted documents and documents with errors from memory to increase the amount of available memory.
    memory can hold a total of approximately 1,000 pages for sending and receiving
    documents.

    You can set the machine to automatically reduce the size of received documents so that the whole document is printed within the printable area of the paper.
    Press (Additional Functions) [Communications Settings]
    [RX Settings] under <Common Settings>.>Press [Receive Reduction
    Select [On] or [Off].
    [On]: Reduces received documents.
    [Off]: Does not reduce received documents


    make sure RX ring count is not set to more than "2"

    Additional Functions > Communication Settings > Fax Settings > RX Settings > RX Restriction > (make sure it's set "off")

    can also be changed in RUI
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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