ir5570 jam code 1001

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  • stevelightyear2000
    Junior Member
    • Jan 2012
    • 9

    #1

    ir5570 jam code 1001

    hi all i got a ir5570 doing intermittent 1001 jams on double siding and face down copies is ok on face up copies any ideas
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: ir5570 jam code 1001

    Originally posted by stevelightyear2000
    hi all i got a ir5570 doing intermittent 1001 jams on double siding and face down copies is ok on face up copies any ideas


    Jams in Finisher ?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: ir5570 jam code 1001

      The rack gear, FC5-3607-000, can slip when driving the swing assembly. Shim the rack gear towards the drive gear so that they mesh better.

      On Finisher ;-/The 1001 Jam can occur if the spring for PI103 is weak. If the 1001 Jam occurs, add a wrap to the spring for PI103.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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      • northernlife
        Senior Tech

        500+ Posts
        • Sep 2011
        • 847

        #4
        Re: ir5570 jam code 1001

        1001 jam code is occurring when running multiple copy and print jobs. However, the jam does
        not occur when running single copies or prints. Paper seems to stop before the swing guide
        assembly. 1001 jam code signifies an inlet path delay jam. PI103 is the inlet sensor for
        the Finisher. This sensor changes state in I/O mode and the paper never makes it to PI104
        the following sensor (feed path sensor). Seems to pass PI103 and never reaches PI104.

        Workaround :
        If the same condition seems to occur, check and make sure PI103 changes state in I/O mode.
        PI103 can be checked in SERVICE MODE>COPIER>I/O>SORTER>P009>bit 0; make sure it changes state.
        If it changes state, check the actuator for responsiveness, if it seems sluggish, add a
        spring wrap. Also check the mylar that would cover PI103 from above, it has been known to
        move in a way to interfere with PI103's actuation. Check the foam pad that PI103 actuator
        rests on, in one odd case, the foam pad was missing causing this same situation where the
        finisher would only jam when multiple sets were made. The image below is for reference
        purposes, it depicts PI103's actuator and the mylar located above it.

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