IR3580ne Showing E0747-5f02

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  • NM0174
    Technician
    • Mar 2013
    • 38

    #1

    IR3580ne Showing E0747-5f02

    Hie all

    I have the above machine showing E0747-5f02
    The machine had its harnesses eaten by rats. we replaced them and the machine worked for 2 days before coming up with that error code. All I know is that if you swop the imaging unit it works fine but i can pinpoint the fault on the unit...
  • NM0174
    Technician
    • Mar 2013
    • 38

    #2
    Re: IR3580ne Showing E0747-5f02

    Meant to say "I can not pinpoint the fault on the unit itself".....

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: IR3580ne Showing E0747-5f02

      Originally posted by NM0174
      Meant to say "I can not pinpoint the fault on the unit itself".....
      -------------------------------------------------
      NOTE: Make sure to never plug/or unplug >then re-plug an outside Interface Plug into the printer while printer is off & still plugged in a wall outlet/ can cause spike in line and or printer not seeing Reader/Finisher/Deck or other >


      PLUG.JPG



      E747
      with a sub-code of 5F02 refers to a fault on either one or both Main Controller PDRM-EF-A PCBs. There are two of these boards on the Main Controller PCB on connectors J1008 and J1051.

      Perform the poor contact instructions outlined in attached pdf.
      Attached Files
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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