C7000 Touch Screen Issue

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  • neoboy3000
    Technician
    • Jun 2012
    • 33
    #1

    C7000 Touch Screen Issue

    Hello - I've been having trouble with a C7000VP touch screen. I see on other threads that this issue, where the screen is off calibration and I can't touch the buttons on the upper part of the screen. I was going to try clearing the ram as previously suggested, and was trying to do it using the remote operations kit but it won't connect. Does anybody know if the C7000VP just doesn't support that software? I just wanted to make sure before I moved on to messing with the hardware more. Really a pain, we have two of these machines and I just got this one back up from a long period of down-time, and of course the other one started giving me fits as soon as this one went online :P Finicky machines - thanks in advance for any help!!!
    Tags: None
    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3374
      #2
      Re: C7000 Touch Screen Issue

      Touch panel goes bad. They are deteriorating by age. Best is to replace. Densi has them, part # CATP0002.

      Hans
      โ€œSent from my Intel 80286 using MS-DOS 2.0โ€

        Comment

        • northernlife
          Senior Tech

          500+ Posts
          • Sep 2011
          • 847
          #3
          Re: C7000 Touch Screen Issue

          That using a hot blower or lighter really quick trick actually somewhat works. Was able to buy time on a 6055 call this morning with it.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Re: C7000 Touch Screen Issue

              Originally posted by northernlife
              That using a hot blower or lighter really quick trick actually somewhat works. Was able to buy time on a 6055 call this morning with it.
              ============

              open flame in a customers office/ = jail time in the big city
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • neoboy3000
                  Technician
                  • Jun 2012
                  • 33
                  #5
                  Re: C7000 Touch Screen Issue

                  What about a hot blower? Haha I must've missed that one...

                    Comment

                    • neoboy3000
                      Technician
                      • Jun 2012
                      • 33
                      #6
                      Re: C7000 Touch Screen Issue

                      Yeah, I swapped the screen with my other machine and it works fine so I'll just replace it. C'est la vie, non?

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