IR 2016 printer offline

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • mido
    Trusted Tech
    • Nov 2011
    • 177

    #1

    IR 2016 printer offline

    Hi guys,
    How can I change the status of the IR 2016 in printer mode from offline to online??
    The operating system of the computer is windows 8.
    The driver of UFRII is right.
    when I want to print from the computer, the order remains in the que.

    Thanks
    Mido
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IR 2016 printer offline

    Originally posted by mido
    Hi guys,
    How can I change the status of the IR 2016 in printer mode from offline to online??
    The operating system of the computer is windows 8.
    The driver of UFRII is right.
    when I want to print from the computer, the order remains in the que.

    Thanks
    Mido
    ---------------------------------






    Network ScanGear (Pull Scanning)is not supported with the imageRUNNER 2016 / 2016i / 2020 / 2020i models.

    Important Notes
    :

    - Push scanning via Universal Send is available on the imageRUNNER 2016i / 2020i models

    (not on the imageRUNNER 2016 / 2020 models).
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • mido
      Trusted Tech
      • Nov 2011
      • 177

      #3
      Re: IR 2016 printer offline

      Originally posted by teckat
      ---------------------------------






      Network ScanGear (Pull Scanning)is not supported with the imageRUNNER 2016 / 2016i / 2020 / 2020i models.

      Important Notes
      :

      - Push scanning via Universal Send is available on the imageRUNNER 2016i / 2020i models

      (not on the imageRUNNER 2016 / 2020 models).

      Thank you for your reply,


      Please be patient,
      In windows7 , if opened the printer and faxes window, canon IR 2016 UFRII LT appear, press right click by mouse, move the mouse to printer offline.
      I mean this point status mode.
      I hope you understand what I mean
      Regards

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: IR 2016 printer offline

        Originally posted by mido
        Thank you for your reply,
        Canon IR 2016 is not supported network scangear, it’s only network printer, I know this,
        I mean offline in the computer. Before upgrading to windows 8, I don’t have any problem in windows 7, the problem occurred in windows 8.
        Please be patient,
        In windows7 , if opened the printer and faxes window, canon IR 2016 UFRII LT appear, press right click by mouse, move the mouse to printer offline.
        I mean this point status mode.
        I hope you understand what I mean
        Regards
        ==============================================

        Canon U.S.A. : Support & Drivers : imageRUNNER 2016


        u need to remove & update the driver / the old UFRII v2.90 does not support Windows 8

        UK LINK for UFRII LT DRIVER_Windows 8
        iR2016

        Windows 8 support needs the
        UFRII v14.00 Setup Installer for Windows XP/Vista/Windows 7/Windows 8/Windows 8.1/Server 2003/Server 2003 R2/Server 2008 x32bit.

        or for 64bit
        UFRII v14.00 Setup Installer for Windows XP/Vista/Windows 7/Windows 8/Windows 8.1/Server 2003/Server 2003 R2/Server 2008//Server 2008 R2/Server 2012/Server 2012 R2 x64bit.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • KL568
          _

          250+ Posts
          • Feb 2011
          • 324

          #5
          Re: IR 2016 printer offline

          Originally posted by mido
          Thank you for your reply,


          Please be patient,
          In windows7 , if opened the printer and faxes window, canon IR 2016 UFRII LT appear, press right click by mouse, move the mouse to printer offline.
          I mean this point status mode.
          I hope you understand what I mean
          Regards
          Hi,

          Would assume that IP of machine is "pingable" from your Win8.

          Ensure your printer driver is using TCP/IP port to print. Under "Ports" tab of printer driver, click on "Configure port" button, change from RAW to LPR with queue name as "print", try untick "SNMP"

          Comment

          • mido
            Trusted Tech
            • Nov 2011
            • 177

            #6
            Re: IR 2016 printer offline

            Originally posted by KL568
            Hi,

            Would assume that IP of machine is "pingable" from your Win8.

            Ensure your printer driver is using TCP/IP port to print. Under "Ports" tab of printer driver, click on "Configure port" button, change from RAW to LPR with queue name as "print", try untick "SNMP"
            Thank you for your reply.
            *- Yes windows 8 reply the ping from the machine.
            *- I am sure using TCP/IP port not USB.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: IR 2016 printer offline

              Originally posted by mido
              Thank you for your reply.
              *- Yes windows 8 reply the ping from the machine.
              *- I am sure using TCP/IP port not USB.
              --------------------------------------------------
              Click on Devices and Printers
              Right click on 2016 Printer
              Select ‘See what’s printing'

              If the printer is in offline state you would be seeing the check mark in front of ‘Use Printer Offline’.
              Remove the check mark and wait for printer to come online.
              EXAMPLE


              if above does not apply >>do below



              1-Uninstall Driver>then

              2-
              “Remove iR2016 Printer” > Re-start Windows > then Re-add 2016

              > then
              Re-install the Driver/ use the UFRII v14.00 Setup Installer
              for UFRII v14.00

              Check if you are able to find the printer online.

              see if print driver sees 2016


              Make sure Network Sharing is on
              Last edited by teckat; 09-15-2014, 05:29 AM.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • MunsterTech
                Trusted Tech

                Site Contributor
                250+ Posts
                • Sep 2014
                • 381

                #8
                Re: IR 2016 printer offline

                go to the printer/devices for the 2016 and run as administrator, right click on the device and run as administrator, should go online

                Comment

                Working...