Canon Imagepress c 6000 (E602-002)

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  • khaled_abosere3@yahoo.com
    Head technical support

    100+ Posts
    • Mar 2012
    • 170

    #1

    [Error Code] Canon Imagepress c 6000 (E602-002)

    We have client that face problem with his machine canon imagepress c 6000 LCD display error code (E602-002) with black display and there is no any response.
    I appreciate your help.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon Imagepress c 6000 (E602-002)

    Originally posted by khaled_abosere3@yahoo.com
    We have client that face problem with his machine canon imagepress c 6000 LCD display error code (E602-002) with black display and there is no any response.
    I appreciate your help.
    ================================

    Hard Drive issue
    U could try the defrag method--power off=hold down 1&9 key,while holding}>power up printer- until u see white blocks dropping on LCD

    If u receive a NG u need to replace HDD & 're load Firmware
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • ARUN MISHRA
      Technician

      50+ Posts
      • Nov 2010
      • 80

      #3
      Re: Canon Imagepress c 6000 (E602-002)

      teckat is right,,,,,,,,,,,,,,,,
      sigpicARUN KUMAR MISHRA

      Comment

      • khaled_abosere3@yahoo.com
        Head technical support

        100+ Posts
        • Mar 2012
        • 170

        #4
        Re: Canon Imagepress c 6000 (E602-002)

        Originally posted by teckat
        ================================

        Hard Drive issue
        U could try the defrag method--power off=hold down 1&9 key,while holding}>power up printer- until u see white blocks dropping on LCD

        If u receive a NG u need to replace HDD & 're load Firmware
        I do your advice then back to tell you the result.
        Thank you.

        Comment

        • khaled_abosere3@yahoo.com
          Head technical support

          100+ Posts
          • Mar 2012
          • 170

          #5
          Re: Canon Imagepress c 6000 (E602-002)

          Originally posted by teckat
          ================================

          Hard Drive issue
          U could try the defrag method--power off=hold down 1&9 key,while holding}>power up printer- until u see white blocks dropping on LCD

          If u receive a NG u need to replace HDD & 're load Firmware
          we changed the hard disks, we formatted the hard disks and installed the system and after restarting the machine we get the same result (E602-002).
          I appreciate your help.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Canon Imagepress c 6000 (E602-002)

            Originally posted by khaled_abosere3@yahoo.com
            we changed the hard disks, we formatted the hard disks and installed the system and after restarting the machine we get the same result (E602-002).
            I appreciate your help.
            --------------------------------------
            Used the SST FORMAT FILE

            where did u get the HDD from
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • khaled_abosere3@yahoo.com
              Head technical support

              100+ Posts
              • Mar 2012
              • 170

              #7
              Re: Canon Imagepress c 6000 (E602-002)

              Originally posted by teckat
              --------------------------------------
              Used the SST FORMAT FILE
              where did get the HDD from[/QUOTE]

              In the beginning we have order hard disks is IDE connection but IPC 6000 is SATA connection.
              so we have order conversion kit from PATA to SATA:
              its F7-0431-000 for HDD without encryption kit
              Fy7-0432-000 for HDD with encryption kit
              ans we changed hard disks and conversion boards ASSy for both hard disks and using sst format,
              we formatted hard disks and install the system
              and the result is the same

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Canon Imagepress c 6000 (E602-002)



                Kit (TYPE-C; 2 HDDs

                is your error e602-2002

                Check the connection between the encryption board and HDD, and between the encryption board and the main controller.
                Try to clear the encryption key in the service mode.
                At the service mode level 2; COPIER>FUNCTION>CLEAR>KEY-CLR

                try the format & reload again
                Last edited by teckat; 09-18-2014, 05:48 PM.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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