Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

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  • Taggerung08
    Technician

    50+ Posts
    • Sep 2014
    • 60

    #16
    Re: Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

    Originally posted by teckat
    Note: Before Clearing the MMI/Copy Mode, be sure to Print Out the machine User Data List and P-Print.
    All user mode Settings: ID Modes, ID Group, Passwords, Mode Memory and the IP Address are cleared.

    Before clearing MMI, print out an Output Report via Settings/Registration > Preferences > Network > Output Report.
    Next go to Copier > Function > Clear > MMI clear > OK, then Power cycle machine Off and then back On.


    Re-enter Network information:
    Go to Preferences > Confirm Network connection Set changes and Turn On > TCP/IP settings > IPv4 Settings > IP Address Settings and re-enter information. Close the window and re-boot copier to a working condition===


    Hopefully! !!!

    Update:

    Firmware successfully upgraded.

    Decks 1-2 are reading A-4 sized paper even though there is Letter loaded in both and they are both set to Letter. So if you choose to do finishing options from deck 1-2 it will not work, the only option that work from the decks is corner stapling.

    Tray 3 has Letter R. From this tray the folding/saddle stitching works. Setting the tray to Letter, the hole punch and middle stapling works.

    So I think I'm getting close.

    This machine also has a imagepass gx300 so do I have to unplug the server? Is there some precaution I should take before clearing the MM1? Or should I just leave it as I reset the MMI and renter the user settings.

    Thanks

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #17
      Re: Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

      Problem :
      The Left and Right Deck are reading A4 paper size with LTR size loaded.

      Solution :
      Set the following settings in service mode to remedy the issue:

      (Lv.1) COPIER > OPTION > CST > P-SZ-C1 (Right Deck Paper setting)
      (Lv.1) COPIER > OPTION > CST > P-SZ-C2 (Left Deck Paper setting)

      Setting Value

      0: A4 (default), 1: B5, 2: LTR
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #18
        Re: Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

        U only have certain combinations that will be available depending on paper size

        Make sure u use the Correct print drivers for GX300 when printing from network----

        GX300 DRIVERS LINK

        Canon U.S.A. : Support & Drivers : ColorPASS-GX300

        Note: for GX300
        Problem :
        When Fiery PS driver are installed for the first time, finishing options such as hole punch can be selected, but the document will print without being hole punched.


        Solution :

        1. If selecting the update button, from the Configuration tab in the printer properties menu, does not resolve the issue, unselect the Two-Way Communication box and click on the Defaults button.

        2. Most of the Installed Options will be cleared. Select the Two-Way Communication box and click the Update Button.

        3. The Installed Options box should now be populated. Click Apply and Ok, and finishing option, such as hole punch will now work
        Last edited by teckat; 09-18-2014, 02:54 AM.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #19
          Re: Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

          All imagePASS Series , All imagePRESS Series, ColorPASS GX-100, GX-200, GX-300, GX-400
          Finishing Options Can Be Selected On The PS Driver When First It Is First Installed, But Do Not Printout With Finishing Options.




          When Fiery PS driver are installed for the first time, finishing options such as hole punch can be selected, but the document will print without being hole punched.



          1. If selecting the update button, from the Configuration tab in the printer properties menu, does not resolve the issue, unselect the Two-Way Communication box and click on the Defaults button.




          2. Most of the Installed Options will be cleared. Select the Two-Way Communication box and click the Update Button.




          3. The Installed Options box should now be populated. Click Apply and Ok, and finishing option, such as hole punch will now work.

          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • copymanpete

            #20
            Re: Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

            I may over simplifying this but is the machine in limited functions mode?

            Comment

            • Taggerung08
              Technician

              50+ Posts
              • Sep 2014
              • 60

              #21
              Re: Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

              Originally posted by teckat
              All imagePASS Series , All imagePRESS Series, ColorPASS GX-100, GX-200, GX-300, GX-400
              Finishing Options Can Be Selected On The PS Driver When First It Is First Installed, But Do Not Printout With Finishing Options.




              When Fiery PS driver are installed for the first time, finishing options such as hole punch can be selected, but the document will print without being hole punched.



              1. If selecting the update button, from the Configuration tab in the printer properties menu, does not resolve the issue, unselect the Two-Way Communication box and click on the Defaults button.




              2. Most of the Installed Options will be cleared. Select the Two-Way Communication box and click the Update Button.




              3. The Installed Options box should now be populated. Click Apply and Ok, and finishing option, such as hole punch will now work.

              Will do the tray adjusting to correct size later today (it's a no brainer and should restore the copier side to full function), I'm not too keen on resetting the MMI so I will follow above instructions.

              Comment

              • Taggerung08
                Technician

                50+ Posts
                • Sep 2014
                • 60

                #22
                Re: Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

                Originally posted by copymanpete
                I may over simplifying this but is the machine in limited functions mode?
                No, it's not limited function mode. I think the paper tray sizes were of, and the drivers had a known fiery issue that could be reset. But I will work on today and update later.

                Comment

                • Taggerung08
                  Technician

                  50+ Posts
                  • Sep 2014
                  • 60

                  #23
                  Re: Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

                  Final Update - Adjusted the deck settings in SM and the functions came back for the copier side. As far as printing, I was unable to follow the steps myself (customer did not have proper privileges on his computer so he could not do it this time) but he will call IT and follow the steps I left him. Am 99% sure it will work. If not, his server will be updated to a Windows 7 environment using the kit that comes from Canon. But that is for another day.

                  Thank you everyone for the help!

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #24
                    Re: Canon IR Advance C9075 Pro - Enabling/Initializing Finisher

                    Originally posted by Taggerung08
                    Final Update - Adjusted the deck settings in SM and the functions came back for the copier side. As far as printing, I was unable to follow the steps myself (customer did not have proper privileges on his computer so he could not do it this time) but he will call IT and follow the steps I left him. Am 99% sure it will work. If not, his server will be updated to a Windows 7 environment using the kit that comes from Canon. But that is for another day.

                    Thank you everyone for the help!
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

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