iR ADVANCE C5235 - Scanning Issue

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  • fatfingers73
    Trusted Tech

    100+ Posts
    • Feb 2013
    • 219

    #1

    iR ADVANCE C5235 - Scanning Issue

    Hi all,

    After some advice please.

    Installed a brand new one of these today. Can't get scanning to work (SMTP or SMB).

    All the details are correct and authenticated.

    As I was leaving I noticed the network adaptor had no lights, even though printing works fine?

    Going back 1st thing tomorrow. Could an IP conflict stop the lights flashing while still letting prints through?

    Any advice would be much appreciated.

    Cheers.
  • misserable old git
    Technician
    • Aug 2014
    • 19

    #2
    Re: iR ADVANCE C5235 - Scanning Issue

    hi... there are no lights on the network connector anyway... as you can print unlikely any ip conflicts.
    Try booting up with dhcp turned on, then input original ip and switch off dhcp again.
    goodluck.

    Comment

    • fatfingers73
      Trusted Tech

      100+ Posts
      • Feb 2013
      • 219

      #3
      Re: iR ADVANCE C5235 - Scanning Issue

      Thanks, will give that a try.

      Originally posted by misserable old git
      hi... there are no lights on the network connector anyway... as you can print unlikely any ip conflicts.
      Try booting up with dhcp turned on, then input original ip and switch off dhcp again.
      goodluck.

      Comment

      • Gbr
        Technician

        50+ Posts
        • Nov 2011
        • 50

        #4
        Re: iR ADVANCE C5235 - Scanning Issue

        Originally posted by fatfingers73
        Hi all,[ATTACH]26547[/ATTACH]

        After some advice please.

        Installed a brand new one of these today. Can't get scanning to work (SMTP or SMB).

        All the details are correct and authenticated.

        As I was leaving I noticed the network adaptor had no lights, even though printing works fine?

        Going back 1st thing tomorrow. Could an IP conflict stop the lights flashing while still letting prints through?

        Any advice would be much appreciated.

        Cheers.
        Hello,
        are you getting any error code on report? you can enable report somwhere in function menu.
        here are list of error codes

        also check computer has turned on network sharing, folder has all permissions checked.
        and sometimes the username isn't the same as you see in windows ( you can see it in cmd; C:users:"username">)
        Attached Files

        Comment

        • Gbr
          Technician

          50+ Posts
          • Nov 2011
          • 50

          #5
          Re: iR ADVANCE C5235 - Scanning Issue

          Canon send error codes

          Canon Send Error Codes.pdf

          Comment

          • jrgf67
            Technician
            • Feb 2010
            • 37

            #6
            Re: iR ADVANCE C5235 - Scanning Issue

            Saludos. El ordenador es un MAC o un PC. Porque si es un mac vas a tener problemas para usar smb ya que a partir del Leopard an cambiado al SMB2 y es incompatible con lo que puedes usar es por ftp.

            Greetings. The computer is a MAC or PC. Because if it is a mac you have trouble using smb as from Leopard changed to an SMB2 and is incompatible with what you can use is by ftp.

            Comment

            • alex@wocltd.com
              Trusted Tech

              250+ Posts
              • Nov 2007
              • 430

              #7
              Re: iR ADVANCE C5235 - Scanning Issue

              had the same problem with an ira2225 today - cleared the MMI reinput the settings now working,weird.....

              Comment

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