Hi guys!
I’m kinda new in the copier tech business and I really need someone wiser’s help.
Otherwise, I’m pretty seasoned in the computers business.
1. The problem
I have to fix a Canon iR5000dN which has a failing hard drive: it starts after 10 - 15 power cycles.
After it starts, copier works OK.
I checked this hard drive on a computer and it behaves the same. Otherwise, the drive is perfect: no bad sectors, SMART is clean.
The copier is in a very remote location, so I really need a one-time travel fix.
2. The information I have so far
2.1 Copy Service Report (partial)
COPY SERVICE REPORT
SERIAL NO XXXXXXXX
DISPLAY
SYSTEM NAME
SYSTEM NAME iR5000dN
VERSION
DC-CON 22.01
R-CON 08.01
PANEL 00.02
FEEDER 06.02
SORTER --.--
NIB 03.00
PS/PCL 30.06
LIPS --.--
SDL-STCH --.-—
MN-CONT 82.03
RIP1 --.--
BOOT-ROM 26.44N
DIAG-DVC --.--
RUI --.--
ACC-STS
FEEDER 1
SORTER 0 0
DECK 0
CARD 1
DATA-CON 0
RAM 256MB
NIB 1
LIPS-RAM 0MB
LIPS 0
PS/PCL 1
RIP1 0
NETWARE 1
2.2 Current hard drive (HDD) info - used a Linux distro and pulled this:
#hdparm -I /dev/sda
ATA device, with non-removable media
Model Number: QUANTUM FIREBALLlct10 05
Serial Number: 871005995409
Firmware Revision: A03.0900
Standards:
Used: ATA/ATAPI-4 T13 1153D revision 15
Supported: 4 3 2
Configuration:
Logical max current
cylinders 10585 10585
heads 15 15
sectors/track 63 63
--
CHS current addressable sectors: 10002825
LBA user addressable sectors: 10002825
Logical/Physical Sector size: 512 bytes
device size with M = 1024*1024: 4884 MBytes
device size with M = 1000*1000: 5121 MBytes (5 GB)
cache/buffer size = 418 KBytes (type=DualPortCache)
3. What I’ve tried
3.1 Checked partitions on the original drive (from Service Menu): partitions 1 to 4 = OK
3.2 Cloned the data on the 5.1 GB HDD to a 40 GB HDD (Maxtor 6E040L0): didn’t work.
At startup, the copier showed error E602-0004 and got stuck there.
Checked partitions on clone drive: partitions 2 to 4 = OK, partition 1 got stuck to 100% (drive seemed to be idle).
For cloning, I used dd and ddrescue (both Linux) - using this method I successfully cloned tens of HDDs for computers (PCs and Macs).
4. The tools and parts I have
- PC with parallel port (ECP capable) and Windows XP;
- parallel cable;
- Philips PH1 and PH2 screwdrivers;
- Canon SST software, various versions (from 1.xx to 4.7x);
- HDDs: Samsung SP0411N and Seagate ST340014A;
- knowledge: gathered from the very nice and knowledgeable community on this forum (especially teckat)
5. What (I think) I need
System software, newer or same version as original.
I met two very kind copier techs (not Canon specific though) who tried to help me on this issue.
They gave me some system software:
4.1 FY9-4155-009 - iR5020/6020 Series System Software v59.51, Ref No.: F1-T01-0K9-10163-01, date: September 9, 2008, size (unpacked): 216MB - I guess I don’t need this;
4.2 FY9-4059-020 - iR5000/6000 System Software (ver.20.01), Ref No: F1-T01-0K9-10099-01, date: May 20, 2004, size (unpacked): 270MB - maybe this is too old;
Contains: iR5000N\System\USen\iR5000N-USen2001-2DDD.PRG - I guess not what I want;
4.3 FY9-4098-012, no PDF files. This contains 5000i and 5000iN directories, so I guess it’s not what I need.
4.4 FY9-4091-014, no PDF files, size (unpacked): 382MB (attached files/directories listing).
Contains (among others):
- iR5000d\HDFORMAT\iR5000d-XXxx0014-HDFormat.ift
- iR5000d\RUI\XXde\iR5000d-XXde8101-RUI.ift
- iR5000dN\BOOT\iR5000dN-XXxx2644-4A54-BOOT.PRG
- iR5000dN\SYSTEM\iR5000dN-USen\iR5000dN-USen8203-C7D3.PRG
This might be it?
So, guys, can anyone confirm 100% that FY9-4091-014 is all I need for this machine, in terms of system software?
I’m kinda new in the copier tech business and I really need someone wiser’s help.
Otherwise, I’m pretty seasoned in the computers business.
1. The problem
I have to fix a Canon iR5000dN which has a failing hard drive: it starts after 10 - 15 power cycles.
After it starts, copier works OK.
I checked this hard drive on a computer and it behaves the same. Otherwise, the drive is perfect: no bad sectors, SMART is clean.
The copier is in a very remote location, so I really need a one-time travel fix.
2. The information I have so far
2.1 Copy Service Report (partial)
COPY SERVICE REPORT
SERIAL NO XXXXXXXX
DISPLAY
SYSTEM NAME
SYSTEM NAME iR5000dN
VERSION
DC-CON 22.01
R-CON 08.01
PANEL 00.02
FEEDER 06.02
SORTER --.--
NIB 03.00
PS/PCL 30.06
LIPS --.--
SDL-STCH --.-—
MN-CONT 82.03
RIP1 --.--
BOOT-ROM 26.44N
DIAG-DVC --.--
RUI --.--
ACC-STS
FEEDER 1
SORTER 0 0
DECK 0
CARD 1
DATA-CON 0
RAM 256MB
NIB 1
LIPS-RAM 0MB
LIPS 0
PS/PCL 1
RIP1 0
NETWARE 1
2.2 Current hard drive (HDD) info - used a Linux distro and pulled this:
#hdparm -I /dev/sda
ATA device, with non-removable media
Model Number: QUANTUM FIREBALLlct10 05
Serial Number: 871005995409
Firmware Revision: A03.0900
Standards:
Used: ATA/ATAPI-4 T13 1153D revision 15
Supported: 4 3 2
Configuration:
Logical max current
cylinders 10585 10585
heads 15 15
sectors/track 63 63
--
CHS current addressable sectors: 10002825
LBA user addressable sectors: 10002825
Logical/Physical Sector size: 512 bytes
device size with M = 1024*1024: 4884 MBytes
device size with M = 1000*1000: 5121 MBytes (5 GB)
cache/buffer size = 418 KBytes (type=DualPortCache)
3. What I’ve tried
3.1 Checked partitions on the original drive (from Service Menu): partitions 1 to 4 = OK
3.2 Cloned the data on the 5.1 GB HDD to a 40 GB HDD (Maxtor 6E040L0): didn’t work.
At startup, the copier showed error E602-0004 and got stuck there.
Checked partitions on clone drive: partitions 2 to 4 = OK, partition 1 got stuck to 100% (drive seemed to be idle).
For cloning, I used dd and ddrescue (both Linux) - using this method I successfully cloned tens of HDDs for computers (PCs and Macs).
4. The tools and parts I have
- PC with parallel port (ECP capable) and Windows XP;
- parallel cable;
- Philips PH1 and PH2 screwdrivers;
- Canon SST software, various versions (from 1.xx to 4.7x);
- HDDs: Samsung SP0411N and Seagate ST340014A;
- knowledge: gathered from the very nice and knowledgeable community on this forum (especially teckat)
5. What (I think) I need
System software, newer or same version as original.
I met two very kind copier techs (not Canon specific though) who tried to help me on this issue.
They gave me some system software:
4.1 FY9-4155-009 - iR5020/6020 Series System Software v59.51, Ref No.: F1-T01-0K9-10163-01, date: September 9, 2008, size (unpacked): 216MB - I guess I don’t need this;
4.2 FY9-4059-020 - iR5000/6000 System Software (ver.20.01), Ref No: F1-T01-0K9-10099-01, date: May 20, 2004, size (unpacked): 270MB - maybe this is too old;
Contains: iR5000N\System\USen\iR5000N-USen2001-2DDD.PRG - I guess not what I want;
4.3 FY9-4098-012, no PDF files. This contains 5000i and 5000iN directories, so I guess it’s not what I need.
4.4 FY9-4091-014, no PDF files, size (unpacked): 382MB (attached files/directories listing).
Contains (among others):
- iR5000d\HDFORMAT\iR5000d-XXxx0014-HDFormat.ift
- iR5000d\RUI\XXde\iR5000d-XXde8101-RUI.ift
- iR5000dN\BOOT\iR5000dN-XXxx2644-4A54-BOOT.PRG
- iR5000dN\SYSTEM\iR5000dN-USen\iR5000dN-USen8203-C7D3.PRG
This might be it?
So, guys, can anyone confirm 100% that FY9-4091-014 is all I need for this machine, in terms of system software?