canon ir c5185 H! imagepass

[tack]

i have the discs for reinstalling the software.

can someone give me the correct procedure for re-installation of the software?

i keep getting a message that the install has failed from my laptop.\ im not sure my laptop is communicating

i am using a crossover cable. even tried another cable.

also tried another hard drive.

dip switches were both in the up position.

any help would be appreciated.

thanks!

[Dutchman]

Re: canon ir c5185 H! imagepass

Can you ping the device from your laptop or a PC to see whether it is communicating. If so you should not have any problems, what you are doing is correct. Make sure the network cable is in the network port of the Fiery and not the printer port.

[tack]

Re: canon ir c5185 H! imagepass

Can you ping the device from your laptop or a PC to see whether it is communicating. If so you should not have any problems, what you are doing is correct. Make sure the network cable is in the network port of the Fiery and not the printer port.

yes i can ping the h1.

i am reinstalling software because something caused the h1 to never proceed past the waiting screen when i boot up.

i do show double 00 on the h1 .

i did try both cat 5 ports on the h1 to connect.

i can never get the first cd to load. it starts and then says installation failed.

[teckat]

Re: canon ir c5185 H! imagepass

yes i can ping the h1.

i am reinstalling software because something caused the h1 to never proceed past the waiting screen when i boot up.

i do show double 00 on the h1 .

i did try both cat 5 ports on the h1 to connect.

i can never get the first cd to load. it starts and then says installation failed.

\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\

sounds like a lost communitarian issue & not a firmware issue/

but u replaced the HDD & it had no firmware loaded on it ??????/

did replacement HDD have H1 Firmware on it ??/ must have > u got a 00



Interface Cable must be left connected from H1 to PC

U Need to have the CROSSOVER CABLE from H1 LAN PORT > to PC

-Are the Firmware disks a ver. 2.0 for H1 ?? (four disks)

[other ver's have only Two Disks]

Introduction of the imagePASS-H1 v2.0.pdf

====================================

before u try to re-install try procedure below

follow below
Complete Re-Install of the H1 > just as if u were first doing a set up.
----------------------------------------------------------------------------------------------
First-Remove all connections cables(I/F Communications Cable,Cross Ethernet Cable, & Network Cable from H1 to Copier/also unplug H1 power cord.

*NEXT>>>>follow below EXACTLY AS SHOWN

1. Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
2. Select Copier > Option > Int-Face > IMG-CONT.
3. Change the setting of IMG-CONT back to "0"
4. Hit OK and (& follow the normal shutdown procedure of Printer) then Re-Boot the Copier.
5. Re-Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
6. Change the setting of IMG-CONT back to "3"
7. Hit OK and ( again >follow the Normal Shutdown Procedure of Printer)
8. With Printer "OFF", u now Connect all of the 3 Cables that were previously removed.>don't forget H1 POWER CORD--
9. Now > Power back up Printer
10. At the Control Panel, press [Printer] tab.
11. Press [Printer Status/Settings].
12. At the Languages Setup screen, select the name of the language you want to use, and then select OK.
Wait a few minutes.
13. Input of password Fiery .1
14. In response, the machine will automatically show the Settings menu.
15. Be sure to at least select the following and make the appropriate settings in the indicated order:
[Server Setup], [Network Setup], and [Printer Setup].

Checking the Operation After Making the Settings
Print out a test page and a settings page as follows to make sure that all settings have correctly been made on
the machine and its host machine and that all connections are normal------

1) Press (=>) displayed at upper right on the LCD of the connecting device.
2) At the Control Panel, press [Print].
3) Press [Printer Status/Settings].
4) Make the following selections on the LCD:function>print page>test page/configuration.

Hopefully this Procedure will get u up and Running/

[tack]

Re: canon ir c5185 H! imagepass

thank you very much. you are very helpful.

i do have the 2.0 version 4 disc.

i will follow your procedure monday.

thanks again.

i will report back with my results

[tack]

Re: canon ir c5185 H! imagepass

\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\

sounds like a lost communitarian issue & not a firmware issue/

but u replaced the HDD & it had no firmware loaded on it ??????/

did replacement HDD have H1 Firmware on it ??/ must have > u got a 00



Interface Cable must be left connected from H1 to PC

U Need to have the CROSSOVER CABLE from H1 LAN PORT > to PC

-Are the Firmware disks a ver. 2.0 for H1 ?? (four disks)

[other ver's have only Two Disks]

[ATTACH]26723[/ATTACH]

====================================

before u try to re-install try procedure below

follow below
Complete Re-Install of the H1 > just as if u were first doing a set up.
----------------------------------------------------------------------------------------------
First-Remove all connections cables(I/F Communications Cable,Cross Ethernet Cable, & Network Cable from H1 to Copier/also unplug H1 power cord.

*NEXT>>>>follow below EXACTLY AS SHOWN

1. Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
2. Select Copier > Option > Int-Face > IMG-CONT.
3. Change the setting of IMG-CONT back to "0"
4. Hit OK and (& follow the normal shutdown procedure of Printer) then Re-Boot the Copier.
5. Re-Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
6. Change the setting of IMG-CONT back to "3"
7. Hit OK and ( again >follow the Normal Shutdown Procedure of Printer)
8. With Printer "OFF", u now Connect all of the 3 Cables that were previously removed.>don't forget H1 POWER CORD--
9. Now > Power back up Printer
10. At the Control Panel, press [Printer] tab.
11. Press [Printer Status/Settings].
12. At the Languages Setup screen, select the name of the language you want to use, and then select OK.
Wait a few minutes.
13. Input of password Fiery .1
14. In response, the machine will automatically show the Settings menu.
15. Be sure to at least select the following and make the appropriate settings in the indicated order:
[Server Setup], [Network Setup], and [Printer Setup].

Checking the Operation After Making the Settings
Print out a test page and a settings page as follows to make sure that all settings have correctly been made on
the machine and its host machine and that all connections are normal------

1) Press (=>) displayed at upper right on the LCD of the connecting device.
2) At the Control Panel, press [Print].
3) Press [Printer Status/Settings].
4) Make the following selections on the LCD:function>print page>test page/configuration.

Hopefully this Procedure will get u up and Running/

i tried the procedure

2 things>

1. i can not follow the normal shutdown procedure (options are not available from control panel because i never get the prompt. i shut down with sub power and main power switch instead

2. when i restart, i press the printer tab> press printer status settings > all i get is " wait a moment (check power source of the print server behind the main unit cable connection if the screen does not change in a moment."

any ideas?

thanks for your help.

[tack]

Re: canon ir c5185 H! imagepass

i just tried pinging the H1.

it times out without communication.

[teckat]

Re: canon ir c5185 H! imagepass

i just tried pinging the H1.

it times out without communication.

===============================================

All iR5180 SERIES have a shutdown procedure--

Normal Shutdown always should be used

How to Turn Off the Host Machine
When turning off the host machine, be sure to go through the following steps to protect the hard disk:
1) Hold down the "control panel power switch" for 3 sec or more. (Top Left hand corner of panel) see pic>

2) Operate as instructed in the shut-down sequence screen (so that the main power switch will go off automatically).

5180 CONTROL PANEL.JPG

The Shutdown Mode screen will appear on the machine's LCD screen. It will display the processes currently running on the machine.
3. Press the Start button on the LCD screen to begin the shutdown process.
4. Wait until the shutdown process finishes. When it is finished, the following message will be displayed:
'Turn off the main power switch (on the main unit's right side).'
* Forced Off Option - If the shutdown process is taking too long and you must power down the machine as soon as possible, you can hit the Forced Off button on the LCD screen. This will stop the finishing process of the hardware and/or updating of the device data. The 'Turn off the main power switch (on the main unit's right side)' message will appear almost immediately. THIS IS NOT RECOMMENDED. It is best to let the shutdown process finish before powering off the main unit.

* The newer machines will power themselves off at the end of this process. There is no need to use the power switch on the side of the machine's main body to power down the unit.

5. Turn off the ON/OFF power switch on the side of the machine's main body to power down the unit.

[tack]

Re: canon ir c5185 H! imagepass

thanks! i will try it over again using the correct shut down procedure.

what position should the dip switches be in when switching the IMG-CONT back to 0 AND back to 3?

What position should the dip switches be in under normal operating conditions?


thank you

[teckat]

Re: canon ir c5185 H! imagepass

thanks! i will try it over again using the correct shut down procedure.

what position should the dip switches be in when switching the IMG-CONT back to 0 AND back to 3?

What position should the dip switches be in under normal operating conditions?


thank you

In normal position \ unless u are loading or re-loading Fiery Firmware

Note:
If set up procedure fails\ i would download the four CD's in a folder on laptop> then try the Firmware install procedure on H1 -
Using the firmware from a folder is the way I always go

[tack]

Re: canon ir c5185 H! imagepass

hi yes, i have messed around with the switches so much i cant remember.


what is normal dip switch position?

what is the dip switch position for installing software cd's?

thanks for your help.

[teckat]

Re: canon ir c5185 H! imagepass

hi yes, i have messed around with the switches so much i cant remember.


what is normal dip switch position?

what is the dip switch position for installing software cd's?

thanks for your help.

See the link i posted \ called Introduction to H1 ver 2.0 pdf.
Look back in my previous posted reply messages

http://www.copytechnet.com/forums/ca...imagepass.html

[Dutchman]

Re: canon ir c5185 H! imagepass

Hi teckat,
The service mode position is both up and the normal position is both down.

[teckat]

Re: canon ir c5185 H! imagepass

Hi teckat,
The service mode position is both up and the normal position is both down.

(;-)yes
Did u read the pdf _?

[tack]

Re: canon ir c5185 H! imagepass

i tried the whole procedure changing the img-cont from 3 to 0 to 3 again using the correct shut down procedure.

after i hold down the power button on the machine and tell it to begin shut down procedure it does auto shut down and flip the switch.

but when i reboot there is a screen telling me to press a shutdown button on the screen to shut down the machine again.

it proceeds to shut down and turn off the switch.

then i reboot and still the printer tab says (wait a moment (check power source of the print server behind the main unit cable connection if the screen does not change in a moment.")

maybe this shut down issue is a symptom of the problem.

regardless i assume i need to reinstall the software.

does the software need to be copied to a folder on my laptop to work?

i tried from the disc with no luck.

thanks all!