[Misc] Canon C5051 MailBox PIN reset

[Guest]

I have a canon C5051 and all 99 mailboxes are PIN protected however nobody knows what the PIN is set as (and for that matter nobody has any recollection of setting one). None of the mailboxes xes.have been used and we wish to set up there use now, we have set it up on another (nearly) identical machine and are all OK with the setup procedure however we cannot set it up on this one as we cannot access the mailboxes.

If anyone could provide any advice on how to reset the PIN on the mailboxes without knowing the preexisting one that'd be great. As i said, all the mailboxes are all empty thus it does not matter if this deletes their contents.

Many thanks.

[canon33]

Re: Canon C5051 MailBox PIN reset

I have seen this before. I have had to clear the hard drive to fix this. Not sure which sector to clear but this is what fixed it for me. I first did the administration manager login first to see if I could clear it that way but it did not work. I believe something was corrupt in HD. Good luck

[teckat]

Re: Canon C5051 MailBox PIN reset

I have a canon C5051 and all 99 mailboxes are PIN protected however nobody knows what the PIN is set as (and for that matter nobody has any recollection of setting one). None of the mailboxes xes.have been used and we wish to set up there use now, we have set it up on another (nearly) identical machine and are all OK with the setup procedure however we cannot set it up on this one as we cannot access the mailboxes.

If anyone could provide any advice on how to reset the PIN on the mailboxes without knowing the preexisting one that'd be great. As i said, all the mailboxes are all empty thus it does not matter if this deletes their contents.

Many thanks.

!!!!:-*

Try
7654321
----------
or--
You are being prompted for a User Name and Password because Department ID Management is enabled. Enter in a valid Department ID and Password OR the System Manager ID and Password. This should then allow you to access the Address Book through the RUI.
* Note - If you were being prompted for just a password, then you must enter the Address Book password. This password is a separate setting (not from Department ID Management).



Or
How to Disable Address Book PIN

1) Open [Settings/Registration]

2) Login as System Manager

3) Go to [Set Destination]

4) Open [Address Book PIN]

5) Hit [Set].

6) Hit [PIN] and the clear button (C).

7) Hit [OK] and [OK] and the you're done.


====================
How to Enable Address Book PIN

1) Open [Settings/Registration]

2) Login as System Manager

3) Go to [Set Destination]

4) Open [Address Book PIN]
5) Hit [Set].

6) Input a PIN number up to 7 digits

7) After you have input the PINs, press [OK] and [OK] again.

8) Restart the copier and the PIN will be activated.

[canon33]

Re: Canon C5051 MailBox PIN reset

!!!!:-*

Try
7654321
----------
or--
You are being prompted for a User Name and Password because Department ID Management is enabled. Enter in a valid Department ID and Password OR the System Manager ID and Password. This should then allow you to access the Address Book through the RUI.
* Note - If you were being prompted for just a password, then you must enter the Address Book password. This password is a separate setting (not from Department ID Management).



Or
How to Disable Address Book PIN

1) Open [Settings/Registration]

2) Login as System Manager

3) Go to [Set Destination]

4) Open [Address Book PIN]

5) Hit [Set].

6) Hit [PIN] and the clear button (C).

7) Hit [OK] and [OK] and the you're done.


====================
How to Enable Address Book PIN

1) Open [Settings/Registration]

2) Login as System Manager

3) Go to [Set Destination]

4) Open [Address Book PIN]
5) Hit [Set].

6) Input a PIN number up to 7 digits

7) After you have input the PINs, press [OK] and [OK] again.

8) Restart the copier and the PIN will be activated.

I don't believe this has anything to do with the address books and their pin. Mailboxes are a separate function.

[teckat]

Re: Canon C5051 MailBox PIN reset

Settings/Registration > Function Settings > Store/Access Files > Mailbox Settings >

>Box Security Settings>
Limit Box PIN to 7 Digits/Restrict Access > On, set to Off*

[asdfghjkl]

Re: Canon C5051 MailBox PIN reset

Settings/Registration > Function Settings > Store/Access Files > Mailbox Settings >

>Box Security Settings>
Limit Box PIN to 7 Digits/Restrict Access > On, set to Off*

Nope, no luck there, still PIN protected.

Thanks for your help though.

[canon33]

Re: Canon C5051 MailBox PIN reset

Start clearing hard drive sectors like I suggested. Start with 1 and Ck after each clear. It is one of the first five sectors.

[teckat]

Re: Canon C5051 MailBox PIN reset

Nope, no luck there, still PIN protected.

Thanks for your help though.

HDD_PAR.JPG

SISL.JPG
SISL2.JPG
CHK-TYPE = Specify HD-CLEAR/HD-CHECK partition No.

=Details To specify the partition number of the HDD to execute HD-CLEAR/ HD-CHECK.
Use case = When executing HD-CLEAR/HD-CHECK
Adj/set/operate method = Enter the value, and then press OK key.
Display/adj/set range = 0 to 65535
0: Entire HDD
1: Image accumulation area
2: Universal file storage area
3: PDL file storage area
4: Program file storage area
5: MEAP application
6: Address book transfer setting
7: MEAP storage data
8: System log storage area
9: Advanced Box area
10: Area for distribution server
11: Universal file storage area

Related service mode COPIER> FUNCTION> SYSTEM> HD-CLEAR, HD-CHECK
Supplement/memo Universal file: Management information of user setting data, various log data, PDL spool data, and image data, etc.

HD-CHECK = Entire HDD check and recovery

=Details = To check the entire HDD and execute recovery processing.
Adj/set/operate method = Select the item, and then press OK key.
Caution Be sure to execute this item after CHK-TYPE.
Display/adj/set range 0 to 4
0: Sector check of the entire HDD and recovery
1: Image accumulation area
2: Universal file storage area
3: PDL file storage area
4. Program file storage area
Related service mode COPIER> FUNCTION> SYSTEM> CHK-TYPE

HD-CLEAR = Initialization of specified partition

= Details To initialize the HDD partition specified by CHK-TYPE.
Use case = When initializing the HDD partition
Adj/set/operate method = Select the item, and then press OK key.
Caution= Be sure to execute this item after CHK-TYPE.