Canon IR5000 E305-001

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  • clommot
    Technician
    • Jan 2013
    • 24

    #1

    [Error Code] Canon IR5000 E305-001

    This machine gave us to much headache while the client wanting it to be fixed soon. We have change the following part with the new one :1. DC Control2. Main PCB3. Reader PCB4. RAMBut.... The machine still won`t work. the first Error code was E305-001 then after changing the RAM it`s now showing E735. Do you have any suggestions? Btw, I`am Indonesian "Kalau ada yang bisa bantu PM ya, Please...."
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16084

    #2
    Re: Canon IR5000 E305-001

    Originally posted by clommot
    This machine gave us to much headache while the client wanting it to be fixed soon. We have change the following part with the new one :1. DC Control2. Main PCB3. Reader PCB4. RAMBut.... The machine still won`t work. the first Error code was E305-001 then after changing the RAM it`s now showing E735. Do you have any suggestions? Btw, I`am Indonesian "Kalau ada yang bisa bantu PM ya, Please...."


    NEVER SEE A E735> ANYWHERE

    NEVER SEEN A E305 AT ALL, ANY WHERE
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Tricky
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 2621

      #3
      Re: Canon IR5000 E305-001

      Someone here posted a "all canon error code list" here a while back and I saved it.

      E305
      Multipurpose RAM failure. (A fault in RAM for image processing
      and such.)
      Detail code is indicated.

      E735
      The controller board cannot access the PCI bus of the image
      processor PCB.

      all canon error codes.pdf

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16084

        #4
        Re: Canon IR5000 E305-001

        Originally posted by skynet
        Someone here posted a "all canon error code list" here a while back and I saved it.

        E305
        Multipurpose RAM failure. (A fault in RAM for image processing
        and such.)
        Detail code is indicated.

        E735
        The controller board cannot access the PCI bus of the image
        processor PCB.

        [ATTACH]27112[/ATTACH]

        working on Canon over 25yrs

        never seen or experienced those two codes/ seems like tech related forced codes
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • clommot
          Technician
          • Jan 2013
          • 24

          #5
          Re: Canon IR5000 E305-001

          Originally posted by teckat
          NEVER SEE A E735> ANYWHERENEVER SEEN A E305 AT ALL, ANY WHERE
          None of my co-tech known about this error too. The only thing we know is "E305" indicating RAM Failure. We Plan to reload all the system software usin SST, what do you think?

          Comment

          • clommot
            Technician
            • Jan 2013
            • 24

            #6
            Re: Canon IR5000 E305-001

            Originally posted by skynet
            Someone here posted a "all canon error code list" here a while back and I saved it.E305Multipurpose RAM failure. (A fault in RAM for image processing and such.) Detail code is indicated.E735The controller board cannot access the PCI bus of the image processor PCB.[ATTACH]27112[/ATTACH]
            We`ve change all Board and connectors between them but the error was still there and now It`s showing E732. Any other idea?

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16084

              #7
              Re: Canon IR5000 E305-001

              Originally posted by clommot
              We`ve change all Board and connectors between them but the error was still there and now It`s showing E732. Any other idea?
              ----------'-
              U first said E735____NOW u say E732

              thats a different story,😧
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16084

                #8
                Re: Canon IR5000 E305-001

                Originally posted by clommot
                We`ve change all Board and connectors between them but the error was still there and now It`s showing E732. Any other idea?
                ----------'-
                U first said E735____NOW u say E732

                thats a different story,��

                E732

                A 24 volt fault in the copier can effect the operation of the DC Power Supply where the Reader Controller does not get 24 volts and E732 code occurs or a E012 code can occur for the copier.
                In most cases, a bad DC Power Supply has been known to cause these E codes, but in some cases the Large Capacity Paper Deck has been known to cause the 24 volt fault.
                Try unplugging the Large Capacity Paper Deck from the copier.
                If thecopier powers up and comes ready(no e-codes occur), troubleshoot the Large Capacity Paper Deck for a 24 volt fault, such as a motor, solenoid or clutch malfunctioning.


                If the Reader Controller pcb does not have 24 volts at J5005 it will not be able to communicate with the Main Controller.
                A bad DC Power Supply has been known to cause this problem. Try replacing the DC Power Supply if 24 volts is not present at J4007.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • clommot
                  Technician
                  • Jan 2013
                  • 24

                  #9
                  Re: Canon IR5000 E305-001

                  Originally posted by teckat
                  ----------'-
                  U first said E735____NOW u say E732

                  thats a different story,��

                  E732

                  A 24 volt fault in the copier can effect the operation of the DC Power Supply where the Reader Controller does not get 24 volts and E732 code occurs or a E012 code can occur for the copier.
                  In most cases, a bad DC Power Supply has been known to cause these E codes, but in some cases the Large Capacity Paper Deck has been known to cause the 24 volt fault.
                  Try unplugging the Large Capacity Paper Deck from the copier.
                  If thecopier powers up and comes ready(no e-codes occur), troubleshoot the Large Capacity Paper Deck for a 24 volt fault, such as a motor, solenoid or clutch malfunctioning.


                  If the Reader Controller pcb does not have 24 volts at J5005 it will not be able to communicate with the Main Controller.
                  A bad DC Power Supply has been known to cause this problem. Try replacing the DC Power Supply if 24 volts is not present at J4007.
                  Apologize my bad English. Yes it was E735, but after changing some mentioned part or cables, it`s changed to E732. Thank you for your kind suggestion, I`ll try them when I get back to the client, (may be next tuesday) and I`ll report back when we get the results.

                  Comment

                  • clommot
                    Technician
                    • Jan 2013
                    • 24

                    #10
                    Re: Canon IR5000 E305-001

                    Originally posted by teckat
                    ----------'-U first said E735____NOW u say E732thats a different story,��E732A 24 volt fault in the copier can effect the operation of the DC Power Supply where the Reader Controller does not get 24 volts and E732 code occurs or a E012 code can occur for the copier. In most cases, a bad DC Power Supply has been known to cause these E codes, but in some cases the Large Capacity Paper Deck has been known to cause the 24 volt fault.Try unplugging the Large Capacity Paper Deck from the copier.If thecopier powers up and comes ready(no e-codes occur), troubleshoot the Large Capacity Paper Deck for a 24 volt fault, such as a motor, solenoid or clutch malfunctioning.If the Reader Controller pcb does not have 24 volts at J5005 it will not be able to communicate with the Main Controller. A bad DC Power Supply has been known to cause this problem. Try replacing the DC Power Supply if 24 volts is not present at J4007.
                    Thank you. for Yoyr Support. I`ve resolve the problem. ADM. please Close or mark this tread as close as I can`t do it. Thanks

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16084

                      #11
                      Re: Canon IR5000 E305-001

                      Originally posted by clommot
                      Thank you. for Yoyr Support. I`ve resolve the problem. ADM. please Close or mark this tread as close as I can`t do it. Thanks
                      ****************:-/

                      What was Fix__??
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • 813200217
                        Technician
                        • Oct 2014
                        • 51

                        #12
                        Re: Canon IR5000 E305-001

                        Originally posted by clommot
                        This machine gave us to much headache while the client wanting it to be fixed soon. We have change the following part with the new one :1. DC Control2. Main PCB3. Reader PCB4. RAMBut.... The machine still won`t work. the first Error code was E305-001 then after changing the RAM it`s now showing E735. Do you have any suggestions? Btw, I`am Indonesian "Kalau ada yang bisa bantu PM ya, Please...."
                        i am indonesian, i also have that problem...
                        first e305-001..
                        then it become e735...

                        the problem exist when you print a large pdf file...
                        lately in indonesian , the government gives a cd to the school
                        that cd contain pdf file that needs to be printed for students
                        some of the file really large, 70mb above,
                        so when you print it, randomly the machine will error

                        the solution is : download a new pdf file that has been compressed.
                        print that documents
                        try different driver like ufr ii or pcl5e...

                        it works and solve my problem.... but already cost me one dc controller

                        Comment

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