[Error Code] E602 0001. HDD connection. IR3225

[Guest]

Hi,

I got the error E602-0001.
I understand there could be issues with the HDD etc. and which I may have to call in a service person if it's too technical.
But before that, I'm thinking about checking the connection of the HDD first.
Could somebody point out to me where the HDD is located and if possible, the checks and steps I could also do for this error.

Thank you in advance and have a great day ahead!

Regards,
Ken

[laitang]

Re: E602 0001. HDD connection. IR3225

Open the upper rear cover of machine, then you will see hdd at right, below:

CANON-ir3225_HDD.JPG

1. Turn off the main switch, and check the cable connector. Then, turn on the main switch.
2. Check to see if the HDD spins up when the main switch is turned on and if the 5V/12V power is supplied.
3. If the symptom still exists after the foregoing, replace the HDD, re-install the system software. If the symptom still exists, replace the main board

[Vegan]

Re: E602 0001. HDD connection. IR3225

Thank you Laitang for the detailed diagram and instructions.

I checked the cable connections, they all seemed fine and the HDD is also spinning.

I'm guessing the next step I should take is to buy a used canon ir3225 HDD to replace right?

[laitang]

Re: E602 0001. HDD connection. IR3225

You need SST and Firmware to re-install the system software on new HDD.
I advise you call canon technichian.
Good luck!

[Vegan]

Re: E602 0001. HDD connection. IR3225

Okay. Thank you. Will call them