Canon image RUNNER Advance 2020i

[lawdar73]

I have a machine Canon iRAdv2020i and requesting a black toner i changed the toner and still saying please replace black toner. i dismantled cleaned everything and re assemble again machine is still asking please replace toner black.I know there was a service bulletin regards to the black but this is when it gives you an error E020-0x60 but i have no error codes coming upany advise please???

[teckat]

Re: Canon image RUNNER Advance 2020i

I have a machine Canon iRAdv2020i and requesting a black toner i changed the toner and still saying please replace black toner. i dismantled cleaned everything and re assemble again machine is still asking please replace toner black.I know there was a service bulletin regards to the black but this is when it gives you an error E020-0x60 but i have no error codes coming upany advise please???

Canon OEM Toner


COPIER > Display > DENS > DENS-K = what is reading ??

COPIER > FUNCTION > INSTALL > SPLY-H-K
[START] is displayed in the blank field instantaneously, and [OK] is then displayed.

Open/Close the front door and insert the door switch tool into the door detection switch.
*The copier immediately starts supplying toner to the buffer.
*The toner supply operation is completed within 40 seconds.
(During this period of time, check to see if the toner bottle rotates intermittently. If the toner bottle
does not rotate, suspect another problem is occurring.)

[lawdar73]

Re: Canon image RUNNER Advance 2020i

Canon OEM Toner


COPIER > Display > DENS > DENS-K = what is reading ??

COPIER > FUNCTION > INSTALL > SPLY-H-K
[START] is displayed in the blank field instantaneously, and [OK] is then displayed.

Open/Close the front door and insert the door switch tool into the door detection switch.
*The copier immediately starts supplying toner to the buffer.
*The toner supply operation is completed within 40 seconds.
(During this period of time, check to see if the toner bottle rotates intermittently. If the toner bottle
does not rotate, suspect another problem is occurring.)

Hi thanks for your reply, I will try to do so tomorrow and will let you know the out come The TONER IS OEM yes

[lawdar73]

Re: Canon image RUNNER Advance 2020i

Canon OEM Toner


COPIER > Display > DENS > DENS-K = what is reading ??

COPIER > FUNCTION > INSTALL > SPLY-H-K
[START] is displayed in the blank field instantaneously, and [OK] is then displayed.

Open/Close the front door and insert the door switch tool into the door detection switch.
*The copier immediately starts supplying toner to the buffer.
*The toner supply operation is completed within 40 seconds.
(During this period of time, check to see if the toner bottle rotates intermittently. If the toner bottle
does not rotate, suspect another problem is occurring.)

Hi,

I checked everything as said the Dens -K -2.00% did all the procedure but the problem is that the toner bottle is not turning.the problrm is that the screen is saying Insert toner cartridge and it changes to replace toner cartridge, could it be the sensor that detects there is the cartridge inside or not? and that is why it not turning???

thanks
Lawrence

[teckat]

Re: Canon image RUNNER Advance 2020i

Hi,

I checked everything as said the Dens -K -2.00% did all the procedure but the problem is that the toner bottle is not turning.the problrm is that the screen is saying Insert toner cartridge and it changes to replace toner cartridge, could it be the sensor that detects there is the cartridge inside or not? and that is why it not turning???

thanks
Lawrence

================================================== ====================

Toner Cap Opening
A cap of the Toner Container is opened/closed in conjunction with opening and closing the
Toner Container Cover.

Toner Container Detection
Presence/absence of the Toner Container is detected.
There are the Toner Container Switches (SW8 to 11) as shown in the figure below and they
are pressed when the Toner Container is set so that presence of the Toner Container is detected.

toner switch.jpg

[lawdar73]

Re: Canon image RUNNER Advance 2020i

================================================== ====================Toner Cap OpeningA cap of the Toner Container is opened/closed in conjunction with opening and closing theToner Container Cover.Toner Container DetectionPresence/absence of the Toner Container is detected.There are the Toner Container Switches (SW8 to 11) as shown in the figure below and theyare pressed when the Toner Container is set so that presence of the Toner Container is detected.[ATTACH=CONFIG]27243[/ATTACH]

Hi again, sorry i did not answer earlier but i was so busy, regards to this problem it is now solved i dismantled the container where the black toner is and the detection leaver was jammed cleaned the switch with alcohol re assembled and worked ok thanks for your help my friend

[teckat]

Re: Canon image RUNNER Advance 2020i

Hi again, sorry i did not answer earlier but i was so busy, regards to this problem it is now solved i dismantled the container where the black toner is and the detection leaver was jammed cleaned the switch with alcohol re assembled and worked ok thanks for your help my friend

:-) welcome, have great day 😎