Canon c7000vp waste toner

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  • isjaffer
    Junior Member
    • Oct 2014
    • 9

    #1

    Canon c7000vp waste toner

    I replaced the waste toner box with a new one but the message still shows to replace the box, can someone help me please.

    when I run WTNR-BUFOF I get a E000013 error
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon c7000vp waste toner

    Originally posted by isjaffer
    I replaced the waste toner box with a new one but the message still shows to replace the box, can someone help me please.

    when I run WTNR-BUFOF I get a E000013 error
    ===========================================
    -When a following errors occur, ( E000, E001, E002, E003, E004, E013, E717, E719 ) after taking appropriate action (remedy), be sure to turn ON the power,
    and then select the following to execute ERR: COPIER > FUNCTION > CLEAR > ERR. The error is cleared by turning OFF and then ON the power after ERR execution.


    {The counter reading is reset whenever sliding out the waste toner receptacle.
    Therefore, sliding in/out the waste toner receptacle other than the purpose with replacing the waste toner bottle causes the error in the waste toner count, inducing
    discrepancy between the counter reading and the actual waste toner amount.
    Note that the waste toner count is just a backup measure for the magnetic sensor.
    When the waste toner message is hidden after sliding in the waste toner receptacle, the waste toner count is working for detection of the waste toner full. In such a
    case, check the waste toner full sensor and replace it if failure is found.}



    E013-XXXX
    ??? WHAT IS SUB-CODE

    execute the following service mode if any applies& Tap the waste toner pipe ???

    E013-0001 (Lock in the waste toner feed path)
    COPIER>FUNCTION>MISC-P>WTNR-ALL
    : to eject the toner throughout the waste toner pipe
    COPIER>FUNCTION>MISC-P>WTNR-BUF
    : to eject toner remained in the waste toner pipe between the developer/cleaning units and the waste toner buffer

    E013-0002 (Lock in the waste toner feed path)
    COPIER>FUNCTION>MISC-P>WTNR-ALL
    : to eject toner throughout the waste toner pipe
    COPIER>FUNCTION>MISC-P>WTNR-BOX
    : to eject toner remained in the waste toner pipe between the waste toner buffer and the waste toner container.

    E013-0003 (Lock in the waste toner feed path)
    COPIER>FUNCTION>MISC-P>WTNR-ALL
    : to eject the toner throughout the waste toner pipe
    COPIER>FUNCTION>MISC-P>WTNR-BOX
    : to eject the toner remained in the waste toner pipe between the waste toner buffer and the waste toner container.





    There are two Waste Toner Full Sensors, TS300 and TS301, that read the Waste Toner Bottle level mounted on a spring loaded rectangular base. It is possible that the sensor unit can get caught in an angled position which would cause inaccurate reading of the Waste Toner level in the Waste Toner Container. The picture below shows the sensor unit and it can be easily seen by removing the Waste Toner Bottle and looking inside the Waste Toner Bottle Drawer on the left side.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • isjaffer
      Junior Member
      • Oct 2014
      • 9

      #3
      Re: Canon c7000vp waste toner

      Originally posted by teckat
      ===========================================
      -When a following errors occur, ( E000, E001, E002, E003, E004, E013, E717, E719 ) after taking appropriate action (remedy), be sure to turn ON the power,
      and then select the following to execute ERR: COPIER > FUNCTION > CLEAR > ERR. The error is cleared by turning OFF and then ON the power after ERR execution.


      {The counter reading is reset whenever sliding out the waste toner receptacle.
      Therefore, sliding in/out the waste toner receptacle other than the purpose with replacing the waste toner bottle causes the error in the waste toner count, inducing
      discrepancy between the counter reading and the actual waste toner amount.
      Note that the waste toner count is just a backup measure for the magnetic sensor.
      When the waste toner message is hidden after sliding in the waste toner receptacle, the waste toner count is working for detection of the waste toner full. In such a
      case, check the waste toner full sensor and replace it if failure is found.}



      E013-XXXX
      ??? WHAT IS SUB-CODE

      execute the following service mode if any applies& Tap the waste toner pipe ???

      E013-0001 (Lock in the waste toner feed path)
      COPIER>FUNCTION>MISC-P>WTNR-ALL
      : to eject the toner throughout the waste toner pipe
      COPIER>FUNCTION>MISC-P>WTNR-BUF
      : to eject toner remained in the waste toner pipe between the developer/cleaning units and the waste toner buffer

      E013-0002 (Lock in the waste toner feed path)
      COPIER>FUNCTION>MISC-P>WTNR-ALL
      : to eject toner throughout the waste toner pipe
      COPIER>FUNCTION>MISC-P>WTNR-BOX
      : to eject toner remained in the waste toner pipe between the waste toner buffer and the waste toner container.

      E013-0003 (Lock in the waste toner feed path)
      COPIER>FUNCTION>MISC-P>WTNR-ALL
      : to eject the toner throughout the waste toner pipe
      COPIER>FUNCTION>MISC-P>WTNR-BOX
      : to eject the toner remained in the waste toner pipe between the waste toner buffer and the waste toner container.





      There are two Waste Toner Full Sensors, TS300 and TS301, that read the Waste Toner Bottle level mounted on a spring loaded rectangular base. It is possible that the sensor unit can get caught in an angled position which would cause inaccurate reading of the Waste Toner level in the Waste Toner Container. The picture below shows the sensor unit and it can be easily seen by removing the Waste Toner Bottle and looking inside the Waste Toner Bottle Drawer on the left side.
      I tried everything you said, I was getting E000013-002, after doing what you mentioned it still kept asking me to replace the bottle.

      Then i replaced the sensors and still nothing, when I run BUFOF I still get E000013-06

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Canon c7000vp waste toner

        Originally posted by isjaffer
        I tried everything you said, I was getting E000013-002, after doing what you mentioned it still kept asking me to replace the bottle.

        Then i replaced the sensors and still nothing, when I run BUFOF I still get E000013-06
        ================================================== ===========
        1. Remove the toner clogged in the waste toner pipe
        2. Replace the waste toner pipe
        3. Replace the waste toner pipe internal screw lock detection
        SW


        the waste toner screw on the side of the sub station cannot be rotated due to the clogged toner
        blocked in pipe


        e013-0002 Error: detection of screw lock in the waste toner pipe (between the sub station inlet and waste toner container), or excessive waste
        toner level in the waste toner container.
        When the screw lock switch in the waste toner pipe detects the lock status for 500msec
        (100msec x 5 times) consecutively
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • isjaffer
          Junior Member
          • Oct 2014
          • 9

          #5
          Re: Canon c7000vp waste toner

          Originally posted by teckat
          ================================================== ===========
          1. Remove the toner clogged in the waste toner pipe
          2. Replace the waste toner pipe
          3. Replace the waste toner pipe internal screw lock detection
          SW


          the waste toner screw on the side of the sub station cannot be rotated due to the clogged toner
          blocked in pipe


          e013-0002 Error: detection of screw lock in the waste toner pipe (between the sub station inlet and waste toner container), or excessive waste
          toner level in the waste toner container.
          When the screw lock switch in the waste toner pipe detects the lock status for 500msec
          (100msec x 5 times) consecutively
          The e013-02 is gone, now when I try to run bufof i get e013-06.

          also, how come the printer isn't accepting the new WTNR bottle? When I put the new bottle in it doesn't even take a moment to read, it just keeps displaying the same message that its full

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Canon c7000vp waste toner

            Originally posted by isjaffer
            The e013-02 is gone, now when I try to run bufof i get e013-06.

            also, how come the printer isn't accepting the new WTNR bottle? When I put the new bottle in it doesn't even take a moment to read, it just keeps displaying the same message that its full
            ================================================== ===================================
            0006 = Error: waste toner full sensor adjustment.
            When the output voltage after adjustment of the waste toner sensor is lower than 0.6V or higher than 2.78V

            1. Check if the connector at waste toner full sensor 1 (TS301) and waste toner full sensor 2 (TS300) is disconnected/not
            securely inserted -> disconnect and then connect the connector
            2. Clean the waste toner full sensor 1 and waste toner full sensor 2
            3. Replace the waste toner full sensor 1 and waste toner full sensor 2

            ================================================== ====================================

            The message "Waste Toner is Full" is displayed even after replacing the waste toner bottle.


            The first step is to swap TS300 and TS 301. If the message changes to "Waste toner near full" with a clean waste toner bottle, the sensor in the TS300 position is bad.

            If the message continues, remove sensor TS128 and clean out the entire area around the sensor.
            If the customer runs the machine with a full waste toner bottle out of the machine or full, toner can back up into the waste toner buffer and pack up so that the recovery mode won't allow the waste toner in the buffer to be transported to the waste toner bottle.

            ================================================== ===========================

            The machine is displaying a "Waste Toner Full" message.


            In some cases, the waste toner was being temporarily stored in the waste toner buffer area and sending a signal to sensor TS128 that the buffer was full.
            The waste toner pipe connection between the Main Assembly and the Sub Assembly of the machine were not fully seated and it caused the message to be displayed.
            The waste toner buffer area could not fully discharge the waste toner to the waste toner bottle properly.
            Make sure the waste toner pipe connection is aligned and locked in properly as displayed below.

            Note:
            You may have to move the Main Assembly and Sub Assembly in order to get the proper connection and alignment to each other.
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

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