iRC3380 intermittent blank copy

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Blues Guy
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 216

    #1

    iRC3380 intermittent blank copy

    Hi guys,

    Facing these Canon iRC3380 problem when you do printing its sometimes intermittent give you blank copy.

    For copying no problem with consistent copies out. We have changed the main controller p.c.b assembly already.(whole unit)

    Any idea what else could be the problem? Thank you
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: iRC3380 intermittent blank copy

    Originally posted by Blues Guy
    Hi guys,

    Facing these Canon iRC3380 problem when you do printing its sometimes intermittent give you blank copy.

    For copying no problem with consistent copies out. We have changed the main controller p.c.b assembly already.(whole unit)

    Any idea what else could be the problem? Thank you

    ********

    If copies are good & just prints have the issue u need to look into print drivers used & or applications being used.

    Uninstall Print Drivers> then Re-Install.
    Is a Fiery Connected_?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Blues Guy
      Trusted Tech

      100+ Posts
      • Aug 2009
      • 216

      #3
      Re: iRC3380 intermittent blank copy

      Hi Teckat,

      Thanks for your comment. Initially I also have same thinking like you suspect is the printer driver but after futher check we found that even if you try to print RGB color chart & CMYK chart & configuration page its also intermittent print blank copy. Print RGB color chart & CMYK chart at additional setting > report setiting > printer > configuration page > PS

      For copying no problem at all. Is real funny these problem

      Comment

      • Blues Guy
        Trusted Tech

        100+ Posts
        • Aug 2009
        • 216

        #4
        Re: iRC3380 intermittent blank copy

        Ok machine problem solved. Is cause by laser assembly.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: iRC3380 intermittent blank copy

          Originally posted by Blues Guy
          Ok machine problem solved. Is cause by laser assembly.


          great/

          cant' figure why laser did not effect copies

          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          Working...