Extremely frustrated --
2 C9075's and I'm constantly running into issues where it is impossible to have both of these up and running at the same time. One machine has 2.6 mil, the other 600k. On the lower count unit, tech has replaced the finisher 3 times due to various issues. Latest issue -- top tray holds about 1200 sheets then it freezes and errors out. Stops, wants the job cleared out, and to restart in limited function mode. I have to shut everything down, drive the tray down manually, restart. Can't send the job to the lower tray because the driver ignores the setting (but it did work properly before this issue started).
First machine -- Rocks in developer unit. Tech swapped out DV, rocks came back. He was about to swap it out again and I begged (for the second time) to have him pull the toner out and check it for rocks. Naturally, there were rocks in the bottle. Now my machine is apart for 3 days and waiting for the "lead tech" to come over, clean the hopper out and put everything back together.
I AM NOT running heavy stock or anything elaborate in these. Running 20lb white paper doing variable data print jobs, approx. 180K clicks per month, average job is a straight run of 7500 3 page double sided letter, spot color, no graphics (45K clicks) and can barely get 2 jobs out before needing a service call.
These are just the latest issues. It seems to never stop. I understand they require maintenance every so often, but I'm down more than up and not getting advertised life on drums and developers (which of course eat up close to 3K when they need replacement).
It was recommended to purchase the second C9075 (which I did) but it hasn't helped. Just wondering if I should have gone with a C7010 (or something better than fast plastic) instead. From what I was told, they run about the same, require the same maintenance, but the C7010 is more for print shops that have a mix of jobs and run a lot of heavy stock.
I demoed a RISO Comcolor (which I understand many transactional direct mail firms use) but it looked like absolute junk next to my C9075 letters and required paper that's five times more expensive (duplex on that thing showed bleed through on 20lb paper) so that's out.
From a tech standpoint, what holds up in high volume, variable data direct mail sales letters. Same jobs, day in day out, with occasional book covers (which have also never printed properly on either of my C9075's -- have to outsource it every time, even short run).
My next machine needs to be cheaper to run and more reliable. I don't care if the initial investment is a little higher and would most definitely prefer the used, low-meter market. I buy from a reputable tech in So Cal who will check out the machine first, no ebay site unseen.
On the brighter side, the Canon B/W 7105 and 7095 have served me well.
2 C9075's and I'm constantly running into issues where it is impossible to have both of these up and running at the same time. One machine has 2.6 mil, the other 600k. On the lower count unit, tech has replaced the finisher 3 times due to various issues. Latest issue -- top tray holds about 1200 sheets then it freezes and errors out. Stops, wants the job cleared out, and to restart in limited function mode. I have to shut everything down, drive the tray down manually, restart. Can't send the job to the lower tray because the driver ignores the setting (but it did work properly before this issue started).
First machine -- Rocks in developer unit. Tech swapped out DV, rocks came back. He was about to swap it out again and I begged (for the second time) to have him pull the toner out and check it for rocks. Naturally, there were rocks in the bottle. Now my machine is apart for 3 days and waiting for the "lead tech" to come over, clean the hopper out and put everything back together.
I AM NOT running heavy stock or anything elaborate in these. Running 20lb white paper doing variable data print jobs, approx. 180K clicks per month, average job is a straight run of 7500 3 page double sided letter, spot color, no graphics (45K clicks) and can barely get 2 jobs out before needing a service call.
These are just the latest issues. It seems to never stop. I understand they require maintenance every so often, but I'm down more than up and not getting advertised life on drums and developers (which of course eat up close to 3K when they need replacement).
It was recommended to purchase the second C9075 (which I did) but it hasn't helped. Just wondering if I should have gone with a C7010 (or something better than fast plastic) instead. From what I was told, they run about the same, require the same maintenance, but the C7010 is more for print shops that have a mix of jobs and run a lot of heavy stock.
I demoed a RISO Comcolor (which I understand many transactional direct mail firms use) but it looked like absolute junk next to my C9075 letters and required paper that's five times more expensive (duplex on that thing showed bleed through on 20lb paper) so that's out.
From a tech standpoint, what holds up in high volume, variable data direct mail sales letters. Same jobs, day in day out, with occasional book covers (which have also never printed properly on either of my C9075's -- have to outsource it every time, even short run).
My next machine needs to be cheaper to run and more reliable. I don't care if the initial investment is a little higher and would most definitely prefer the used, low-meter market. I buy from a reputable tech in So Cal who will check out the machine first, no ebay site unseen.
On the brighter side, the Canon B/W 7105 and 7095 have served me well.
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