IC MF5950 scans but copies are blank

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    #1

    IC MF5950 scans but copies are blank

    IC MF5950 scans/copies but sheets are blank. Prints okay though. Is this likely scanner asm or scanner board. Customer said he had attempted to connect Apple computer using usb port at front of machine. Then he had problem with his Apple and then started getting scanner issues(blanks). Is the a recovery program for this or does part need to be changed? Frank/ActionPhotocopy
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