hi all,
Has anyone come across this issue. I have a Canon iR Adv4025i that jams only when duplexing.
I have replaced the pressure roller to no effect, i found a service bulletin (F1-T01-N14-10018-02)
It mentions this jam occurs due to damp paper curling when being fused and thus curling into the delivery rollers as opposed to onto the rollers.
Also it recommends to turn the fuser temp down to minimize the curl.
I have since tried turning down the temp as well as using a fresh ream of paper and still get the same issue, 8 out of 10 copies will jam.
I have attached two pics, the first of a single sided copy which is perfect and the second of a duplex jam to illustrate the difference in delivery of the two.
any ideas will be very welcome.....thanks as always guys....
single sided copies.jpg
duplex jam.jpg
Has anyone come across this issue. I have a Canon iR Adv4025i that jams only when duplexing.
I have replaced the pressure roller to no effect, i found a service bulletin (F1-T01-N14-10018-02)
It mentions this jam occurs due to damp paper curling when being fused and thus curling into the delivery rollers as opposed to onto the rollers.
Also it recommends to turn the fuser temp down to minimize the curl.
I have since tried turning down the temp as well as using a fresh ream of paper and still get the same issue, 8 out of 10 copies will jam.
I have attached two pics, the first of a single sided copy which is perfect and the second of a duplex jam to illustrate the difference in delivery of the two.
any ideas will be very welcome.....thanks as always guys....
single sided copies.jpg
duplex jam.jpg
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