IPF 600 2f23 error

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  • listsubscriber
    Technician

    50+ Posts
    • Aug 2008
    • 83
    #1

    IPF 600 2f23 error

    I just had a client give me a Canon ImageProGraf ipf600 with 03130031-2f23 showing every time the machine is started. The service manual says the pump can not operate. After taking off the covers, I can see the pump going through the motions and it appears fine. Does anyone have experience with this error and what was done to correct the problem?

    Thanks.
    Tags: None
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: IPF 600 2f23 error

      Originally posted by listsubscriber
      I just had a client give me a Canon ImageProGraf ipf600 with 03130031-2f23 showing every time the machine is started. The service manual says the pump can not operate. After taking off the covers, I can see the pump going through the motions and it appears fine. Does anyone have experience with this error and what was done to correct the problem?

      Thanks.
      _________:--)
      imagePROGRAF 500 / 600 / 605 / 610
      Error Code of 03130031-2F23 is Displayed.

      The code is related to a malfunction of the Pump (Purge Unit).
      __The Maintenance Cartridge will also display a message that it needs replacement even though it's not full.
      ??_Clearing the Counter in Service Mode for the Maintenance Cartridge did not clear the message to replace it.
      ??_The Purge Unit was checked and it was pumping correctly.



      Possible Solution :

      In a few cases, it was found that the waste ink tubes were clogged with dry ink and prevented the waste ink from draining properly to the Maintenance Cartridge. Engaging multiple head cleanings did not resolve the problem to clear the dried ink.
      __To make sure the tubes are clear of any dried ink you must physically clean them with warm water; and if possible a long stem cotton swap.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • SAZ911
          Trusted Tech

          100+ Posts
          • Mar 2013
          • 193
          #3
          Re: IPF 600 2f23 error

          Hi,

          I agree with Teckat, the purge unit is usually the issue when you have pump issues, i have found in a lot of cases that the suction pads on the purge unit, that cap the printhead, get really dirty and cannot create sufficient suction pressure. in my opinion you have a 50/50 chance at getting that purge unit to work properly after cleaning. I would recommend you just replace the purge unit.

          good luck..........


          purge.JPG
          2f23.JPG
          2f1f-1.jpg
          SAZ911..........

            Comment

            • listsubscriber
              Technician

              50+ Posts
              • Aug 2008
              • 83
              #4
              Re: IPF 600 2f23 error

              Good info. I'll give cleaning the tubes and a new purge unit a try. The tubes are full of ink and I can see a bubble from time to time go thru the tube so the ink seems to be flowing.

              Thanks for the help!!

                Comment

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