We have a 2870 in the field that will run up to 20-30 copies without any problems, but if you run a larger job it starts making this loud clicking noise and jams right as the paper reaches the finisher. It doesnt actually enter the finisher (S1). The tech thinks the jam code is 1011, he knows it referred to PI5 sensor. Any ideas why this would only happen on a larger copy job and how to resolve? Thanks for any help.
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Re: 2870 jamming
:-[ Jam Code 1011 with Optional Finisher-S1
description is a delay to the Finisher-S1 Inlet Sensor (PI5)
Inspect\Replace Lower Dummy Pass (4A3-1069-000) and the Upper Dummy Pass (4A3-1070-000) on the Finisher-S1. The following image shows the location of the parts.
Or
Try adding a wrap to the spring for the PI5 Sensor Flag.
If replacement of the spring is necessary, the part # is 4A3-1116-000**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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Re: 2870 jamming
I had this kind of jam on a 3025 and just cleaned the crap out of the ramps leading in. I was afraid I was going to have to take apart for sensor but didnt have to. The noise is a mystery. Make sure you have the updated pads for the duplexing feeder guide 2 item 6 in PC. The pads were updated to white ones. fc9-4659Comment
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Re: 2870 jamming
Ended up removing the black roller on the copier thats right before it enters the finisher and its working at the moment.Comment
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