ir3035 scan

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  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    ir3035 scan

    Canon IR3035 selects wrong paper size when scanning from the glass only. If you put a 11x17 sheet on the glass to scan, it trys to select A3 size so part of the item scanned in is cut off. If you put 8-1/2 x 11 it trys to select A4. But if you use the feeder to scan these items in, it selects the correct size. If you Copy from the feeder or glass it selects the correct paper size. So only scanning from the glass is wrong. Is there something in settings that I am missing?
  • Tuga
    Technician
    • Mar 2012
    • 35

    #2
    Re: ir3035 scan

    [QUOTE=repeatcopiers;465010]Canon IR3035 selects wrong paper size when scanning from the glass only. If you put a 11x17 sheet on the glass to scan, it trys to select A3 size so part of the item scanned in is cut off. If you put 8-1/2 x 11 it trys to select A4. But if you use the feeder to scan these items in, it selects the correct size. If you Copy from the feeder or glass it selects the correct paper size. So only scanning from the glass is wrong. Is there something in settings that I am missing?[/QUOTE

    HI

    See if the sensors on the glass bottom are dirty

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