iRADVC5051 Paper tray not lift up

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  • tee2520
    Technician
    • Jun 2013
    • 37

    #1

    [Misc] iRADVC5051 Paper tray not lift up

    The pick up assy don't lift up so the machine always show "load paper". Please advice.
  • canonbundy
    Senior Tech

    500+ Posts
    • Jun 2012
    • 607

    #2
    Re: iRADVC5051 Paper tray not lift up

    Which tray doesn't lift & do the other trays lift?

    Comment

    • tee2520
      Technician
      • Jun 2013
      • 37

      #3
      Re: iRADVC5051 Paper tray not lift up

      Only second paper tray sir.

      Comment

      • Jaycat718
        Technician

        50+ Posts
        • Oct 2013
        • 70

        #4
        Re: iRADVC5051 Paper tray not lift up

        Make sure that the Cassette is seated properly. Check for obstructions between the cassette and the size detect assembly. Also check the Cassette itself. I have replaced cassettes that have not reported paper presence, or size. Moving the guides did nothing. the machine would state insert cassette into machine. Pull out the Pick up assembly, and check that the flags and sensors, are actuating properly Check the sensors on the Pick up assembly, and make sure that they are clean. Pull up the service manual, and do the Part-chk, and IO tests of the motors, Solenoids and sensors in the pick up assembly.

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