canon IR5800 e-00800-0001

[Guest]

I bought this machine, and sent it to my contry. When it arrived they put it on it ahows this: e-00800-0001.
I need help if not it will be abig loss for my copy center.
Thank you

[victor_v]

E800

Hi kalmax.
E800 The interlock 24V mechanism of the fixing unit is identified as being off. With the door closed, the interlock 24V mechanism
remains off for 500 msec.
Actions: turn off the main switch, and check the wiring of the DC controller
PCB, check the fixing unit interlock, and check the 24V system
fuse; then, turn on the interlock main switch.
Good luck.
Victor