Canon Advance C9075 error E004-0101, please help me

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  • digitalpressvietnam
    Technician

    50+ Posts
    • Jun 2012
    • 51

    #1

    Canon Advance C9075 error E004-0101, please help me

    My machine got error E004-0101 when power up. I replace DC board but still error. I also replace fixing unit but no change. Please help me
    Last edited by digitalpressvietnam; 04-13-2015, 08:51 AM.
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4998

    #2
    Re: Canon Advance C9075 error E004-0101, please help me

    Damaged fixing lamp cable.



    0381007.17.jpg
    If it ain't broke, don't fix it
    A picture is worth a thousand words

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    • Dutchman
      Technician

      50+ Posts
      • Jan 2011
      • 58

      #3
      Re: Canon Advance C9075 error E004-0101, please help me

      Originally posted by digitalpressvietnam
      My machine got error E004-0101 when power up. I replace DC board but still error. I also replace fixing unit but no change. Please help me
      Be sure to clear the error in service mode: Copier - Function - Clear - Error

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      • digitalpressvietnam
        Technician

        50+ Posts
        • Jun 2012
        • 51

        #4
        Re: Canon Advance C9075 error E004-0101, please help me

        I clear ERROR in service mode but not change. I saw the temperature of fixing increase up to 130 degree and then decrease. Monitor display error code E004-0101

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        • darryl1965

          #5
          Re: Canon Advance C9075 error E004-0101, please help me

          E025-0402

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          • vigour
            Service Manager

            1,000+ Posts
            • Aug 2010
            • 1038

            #6
            Re: Canon Advance C9075 error E004-0101, please help me

            Originally posted by digitalpressvietnam
            I clear ERROR in service mode but not change. I saw the temperature of fixing increase up to 130 degree and then decrease. Monitor display error code E004-0101
            I am asking you again
            Do you have the right voltage

            The C9065 was plugged into a NEMA 5-20P outlet with only 120 volts on it. The C9065 and C9075 require 208VAC from a NEMA 6-15P outlet.

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            • vigour
              Service Manager

              1,000+ Posts
              • Aug 2010
              • 1038

              #7
              Re: Canon Advance C9075 error E004-0101, please help me

              Originally posted by darryl1965
              E025-0402
              Your black hopper has issues.
              Usually soiled sensors leading to the brass bushings jumping out of place, because the metal is so flimsy

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              • digitalpressvietnam
                Technician

                50+ Posts
                • Jun 2012
                • 51

                #8
                Re: Canon Advance C9075 error E004-0101, please help me

                Originally posted by vigour
                I am asking you again
                Do you have the right voltage

                The C9065 was plugged into a NEMA 5-20P outlet with only 120 volts on it. The C9065 and C9075 require 208VAC from a NEMA 6-15P outlet.
                My machine buy from USA, use power 110v

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                • digitalpressvietnam
                  Technician

                  50+ Posts
                  • Jun 2012
                  • 51

                  #9
                  Re: Canon Advance C9075 error E004-0101, please help me

                  I changed power to 120V, it's ok. Thanks so much

                  Comment

                  • vigour
                    Service Manager

                    1,000+ Posts
                    • Aug 2010
                    • 1038

                    #10
                    Re: Canon Advance C9075 error E004-0101, please help me

                    The C9065 and C9075 require 208VAC .

                    7055 and 7065 requires 120v.

                    Did you exchange fusers between 9075 and 7055 ?
                    THE LOWER LAMP IS DIFFERENT.
                    YOU WILL END UP WITH STRANGE E CODES

                    You keep opening new threads for your 2 Advance machines.
                    It is getting confusing, to figure out the issues

                    Comment

                    • digitalpressvietnam
                      Technician

                      50+ Posts
                      • Jun 2012
                      • 51

                      #11
                      Re: Canon Advance C9075 error E004-0101, please help me

                      Thanks so much for all

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