canon ir5075 Mail Boxes and Print are only available options

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  • Jerrygbs
    Trusted Tech
    • Dec 2008
    • 193

    [Misc] canon ir5075 Mail Boxes and Print are only available options

    I have a machine that would not boot up yesterday it would freeze at the boot up screen half way through the fill bar when it is displaying the wait message. I have changed the fuser, switched the hdd with another I knew to be good, resulted in a 602 code, put the old drive back in finally got to service mode then tried a hdd check sm locked up hdd clear locked up. Clear mmi locked up would not go to sm2. Finally I performed mcon clear that worked brought the machine up but all I have available are the mailboxes & print. I tried a firmware update to no avail. I can print reports put in the ip for printing but I have no copier can or fax modes. Does anyone have any suggestions?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: canon ir5075 Mail Boxes and Print are only available options

    Originally posted by Jerrygbs
    I have a machine that would not boot up yesterday it would freeze at the boot up screen half way through the fill bar when it is displaying the wait message. I have changed the fuser, switched the hdd with another I knew to be good, resulted in a 602 code, put the old drive back in finally got to service mode then tried a hdd check sm locked up hdd clear locked up. Clear mmi locked up would not go to sm2. Finally I performed mcon clear that worked brought the machine up but all I have available are the mailboxes & print. I tried a firmware update to no avail. I can print reports put in the ip for printing but I have no copier can or fax modes. Does anyone have any suggestions?


    Boot ROM ??

    Going Bad Memory / remove>clean ends>re-seat

    Check your internal HDD connection cable

    To test> Disable Fax Kit if installed
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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