canon ir advance 6065

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  • alan
    Technician
    • Mar 2008
    • 40

    #1

    canon ir advance 6065

    paper deck 1 and paper deck 2 are not working...paper does not go up.. can i ask for any suggestions please.
  • mramlawi
    Senior Tech

    500+ Posts
    • Jul 2011
    • 838

    #2
    Re: canon ir advance 6065

    did u check the rollers ,what abt the 3rd drawer is working normally and is the size of the drawers shown on the screen ? try to explain in a full description
    Distinguished road makes you jewel in rough

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    • alan
      Technician
      • Mar 2008
      • 40

      #3
      Re: canon ir advance 6065

      once paper deck is pushed back i dont hear any sound that lifter motor is working. paper size is indicated on screen is right size. same problem on both decks. cassettes 3 and 4 are working normally..

      Comment

      • lilleputte
        Trusted Tech

        100+ Posts
        • Jan 2013
        • 154

        #4
        Re: canon ir advance 6065

        Check for paper behind the cassettes. Have you checked the elevators?

        /Lilleputte

        Comment

        • alan
          Technician
          • Mar 2008
          • 40

          #5
          Re: canon ir advance 6065

          I'll try to check again on monday.. thanks for the replies.

          Comment

          • MunsterTech
            Trusted Tech

            Site Contributor
            250+ Posts
            • Sep 2014
            • 377

            #6
            Re: canon ir advance 6065

            hi,

            im having the same issue on a iradv6255, just put a thread up about it. Right hand deck is not lifting, ive changed the sensor array behind the deck, the lifting motor and the DC controller, if i turn the machine off the right hand deck will say paper is present even though the lifting plate is still at the bottom of the stock assy, doesnt make sense at all. all the other cassettes and left hand deck is working fine.

            Comment

            • vigour
              Service Manager

              1,000+ Posts
              • Aug 2010
              • 1038

              #7
              Re: canon ir advance 6065

              If this is a new machine, or those decks have never worked, you need to check if the white plastic sliders on the trays have been pushed to the proper feeding position on the right

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