canon imagerunner c2020i error codes e000020-1060

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  • Nusmir
    Junior Member
    • Jun 2015
    • 2

    [Error Code] canon imagerunner c2020i error codes e000020-1060

    I have a problem with the Canon imageRUNNER C2020
    can someone help?
    Attached Files
  • ernesto
    Trusted Tech

    250+ Posts
    • Oct 2011
    • 428

    #2
    Re: canon imagerunner c2020i error codes e000020-1060

    Hi,

    I have never had this error......

    E020 1060 05 Title Abnormal detected patch reading value
    Detection Light patch although setting 7 for patch level (unable to fit in
    the target between 550 and 640)
    Remedy 1. Check the patch shape.
    2. Clean the high voltage contact point with dry wiping or air
    blower.
    3. Check the harness/connector between the DC Controller
    (UN09) and the High Voltage PCB.
    Between the DC Controller PCB (UN09/ J21) and the
    Primary Charging High Voltage PCB (UN06/ J441, J442)
    Between the DC Controller PCB (UN09/ J21, J22) and the
    Developing High Voltage PCB (UN07/ J451, J452)
    Between the DC Controller PCB (UN09/ J19) and the
    Auxiliary High Voltage PCB (UN08/J461, J462)
    Between the DC Controller PCB (J205) and the Primary
    Transfer High Voltage PCB (UN04/J1001)
    4. Replace the Drum Unit (Y)
    5. Replace the Registration Patch Sensor Unit
    6. Replace the ITB Unit.
    7. Check conduction of the fuses (FU5, FU8) in the DC
    Controller PCB (UN09).
    8. Replace the Primary Transfer High Voltage PCB (UN04)
    9. Replace the Developing High Voltage PCB (UN07)
    10. Replace the Primary Charging High Voltage PCB (UN06)
    11. Replace the Auxiliary High Voltage PCB (UN08)
    12. Replace the DC Controller PCB (UN09)

    Comment

    • hsrmms
      Technician

      50+ Posts
      • Dec 2014
      • 69

      #3
      Re: canon imagerunner c2020i error codes e000020-1060

      Check the attached file it is very useful
      Attached Files

      Comment

      • SAZ911
        Trusted Tech

        100+ Posts
        • Mar 2013
        • 193

        #4
        Re: canon imagerunner c2020i error codes e000020-1060

        Originally posted by Nusmir
        I have a problem with the Canon imageRUNNER C2020
        can someone help?
        Hi Nusmir,

        The pdf given by hsrmmsm is a good piece of info regarding this issue, I would highly recommend you check if your laser unit has toner on it as it may be dirty and blocking the laser from creating a strong enough latent image on the drum messing up your patches and thus giving you the error.

        Also can you confirm that you are using original toner and drums as this problem is very common if not using the original consumables. If so i recommend cleaning out the toner supply assy, replacing the drum and installing a new toner, supply toner to the toner supply assy and you should be good to go.

        Hope this helps,


        SAZ911..........

        Comment

        • Nusmir
          Junior Member
          • Jun 2015
          • 2

          #5
          Re: canon imagerunner c2020i error codes e000020-1060

          I put a new drum and ejected with the image, each drum is genuine, put out and the fallen machine and after a while the ok.problem is that these are all original roads

          Comment

          • hsrmms
            Technician

            50+ Posts
            • Dec 2014
            • 69

            #6
            Re: canon imagerunner c2020i error codes e000020-1060

            Originally posted by Nusmir
            I put a new drum and ejected with the image, each drum is genuine, put out and the fallen machine and after a while the ok.problem is that these are all original roads
            Hello Nusmir Did your problem with e020-1060 solved or not?

            Comment

            • MFPTech
              Trusted Tech

              250+ Posts
              • Nov 2010
              • 486

              #7
              Re: canon imagerunner c2020i error codes e000020-1060

              Originally posted by Nusmir
              I have a problem with the Canon imageRUNNER C2020
              can someone help?
              Had the same issue twice on the same machine, each time i had to replace the bk drum.
              The first time i ended up replacing the laser unit (cleaning didn't help), the second time i was able to trick the machine with the old bk drum. Something has to do with the toner density of the patches, laser intensity and the target value of the new drum.

              Sent from my SGH-I337M using Tapatalk

              Comment

              • hsrmms
                Technician

                50+ Posts
                • Dec 2014
                • 69

                #8
                Re: canon imagerunner c2020i error codes e000020-1060

                Originally posted by MFPTech
                Had the same issue twice on the same machine, each time i had to replace the bk drum.
                The first time i ended up replacing the laser unit (cleaning didn't help), the second time i was able to trick the machine with the old bk drum. Something has to do with the toner density of the patches, laser intensity and the target value of the new drum.

                Sent from my SGH-I337M using Tapatalk
                You have to make these steps:

                Clean Laser unit.
                Check the drum trail assembly "check attached file"
                Check the toner hoper "check attached file"
                Swap drum chip "put the old drum chip instate of new drum chip"
                upgrade the firmware.

                If you follow these steps I hope your problem will solve.

                Regards
                Attached Files

                Comment

                • hidius
                  Trusted Tech

                  100+ Posts
                  • Jun 2015
                  • 128

                  #9
                  Re: canon imagerunner c2020i error codes e000020-1060

                  ive had this error code .. usually when i replace with a new drum .. but when i put the old drum back in it works fine .. the solution for me was to replace the ITB

                  Comment

                  • hsrmms
                    Technician

                    50+ Posts
                    • Dec 2014
                    • 69

                    #10
                    Re: canon imagerunner c2020i error codes e000020-1060

                    Originally posted by hidius
                    ive had this error code .. usually when i replace with a new drum .. but when i put the old drum back in it works fine .. the solution for me was to replace the ITB
                    Just try to swap drum chip "put the old drum chip in the new drum" and the machine will work try it it is more economic than replace ITB

                    Comment

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