Load Paper Canon IRC2220

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  • hsrmms
    Technician

    50+ Posts
    • Dec 2014
    • 69

    #1

    [Jamming] Load Paper Canon IRC2220

    Hello,

    I have canon IRC2220 request load paper in second draw but the draw is full of paper.
    The machine can recognize the paper size but still show the draw is empty

    any ideas

    Thanks
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Load Paper Canon IRC2220

    Originally posted by hsrmms
    Hello,

    I have canon IRC2220 request load paper in second draw but the draw is full of paper.
    The machine can recognize the paper size but still show the draw is empty

    any ideas

    Thanks
    ---------------------------------

    imageRUNNER ADVANCE

    Cassette is not Lifting./ Do you hear it lifting as normal


    remove #2 Cassette Pickup Assembly/ check both below

    Cassette 2 Paper level Sensor A (PS18)

    Cassette 2 Paper level Sensor B (PS19

    Cassette.jpg
    Last edited by teckat; 06-08-2015, 03:31 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Tricky
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 2620

      #3
      Re: Load Paper Canon IRC2220

      If its not lifting check solenoid sl5 or its spring

      Comment

      • dan7777
        Senior Tech

        500+ Posts
        • Dec 2012
        • 680

        #4
        Re: Load Paper Canon IRC2220

        Originally posted by hsrmms
        Hello,

        I have canon IRC2220 request load paper in second draw but the draw is full of paper.
        The machine can recognize the paper size but still show the draw is empty

        any ideas

        Thanks
        I had one that was the opposite but maybe related. No paper showed had paper and of course jam when copy. Push in on the drawer. Another tech went out because I wanted to try another cassette. He adjusted the pin on the right front so the cassete went in farther. If you reach back in the back you can activeate the paper empty sensor flag. It sounds like your sensor flag may not be coming down or is broken. The upper and lower out of paper is different.

        Comment

        • hsrmms
          Technician

          50+ Posts
          • Dec 2014
          • 69

          #5
          Re: Load Paper Canon IRC2220

          Originally posted by teckat
          ---------------------------------

          imageRUNNER ADVANCE

          Cassette is not Lifting./ Do you hear it lifting as normal


          remove #2 Cassette Pickup Assembly/ check both below

          Cassette 2 Paper level Sensor A (PS18)

          Cassette 2 Paper level Sensor B (PS19

          [ATTACH=CONFIG]29398[/ATTACH]
          Thanks for your replay, yes I can hear and see paper lifting normal but after that it is shown the cassette#2 is empty.

          Comment

          • Gazzahos
            Technician
            • May 2014
            • 38

            #6
            Re: Load Paper Canon IRC2220

            Remove the cassettes so that you can see ps18 and 19. The black flag is what passes the sensors on the other side.

            Either use a can of air pushed passed this sensor flag to blow them out or use a blower brush. Moving the sensor flag out the way as you go to get to the other sensor.

            If this does not work, then you have to pull out the cassette feed mechanism. It could save you 30 minutes work!

            Comment

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