Canon 4035 Touch Panel issues

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  • teklife256
    Trusted Tech

    100+ Posts
    • Sep 2012
    • 164

    #1

    Canon 4035 Touch Panel issues

    We have a 4035 with a touch panel that is giving us issues. When an item is selected on the touch panel it becomes unresponsive and must be selected multiple times in order to accept the selection. Other times an arrow is selected on the touch panel and the machine holds the arrow scrolling all the way to the bottom. The touch panel seems to hold the selected item for longer than desired. The touch panel (FK2-8477-000) has been replaced and the issue remains. Any ideas?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon 4035 Touch Panel issues

    Originally posted by teklife256
    We have a 4035 with a touch panel that is giving us issues. When an item is selected on the touch panel it becomes unresponsive and must be selected multiple times in order to accept the selection. Other times an arrow is selected on the touch panel and the machine holds the arrow scrolling all the way to the bottom. The touch panel seems to hold the selected item for longer than desired. The touch panel (FK2-8477-000) has been replaced and the issue remains. Any ideas?



    CPU pcb Assembly of the Control Panel may need to be replaced.
    The CPU pcb is attached to the bottom side of the Control Panel.

    FM4-9739-000
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • hidius
      Trusted Tech

      100+ Posts
      • Jun 2015
      • 128

      #3
      Re: Canon 4035 Touch Panel issues

      check to make sure there are no buttons that are pushed in

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      • chinxxx
        Technician
        • Jun 2015
        • 35

        #4
        Re: Canon 4035 Touch Panel issues

        wOw!!!!....






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