RemoteUI Contents is Not Found!! RUI Module Version : 9101

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  • q555
    Technician

    50+ Posts
    • May 2015
    • 81

    #1

    [Error Code] RemoteUI Contents is Not Found!! RUI Module Version : 9101

    Model: IR C3580i

    error: RemoteUI Contents is Not Found!!

    RUI Module Version : 9101

    Email Address: support@techonrent.com

    Hi, can anyone send me SST and firmware for this model of canon. And can anyone reply the step by step solution on how to resolved this problem. Many thanks.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: RemoteUI Contents is Not Found!! RUI Module Version : 9101

    Originally posted by q555
    Model: IR C3580i

    error: RemoteUI Contents is Not Found!!


    RUI Module Version : 9101

    Email Address: support@techonrent.com

    Hi, can anyone send me SST and firmware for this model of canon. And can anyone reply the step by step solution on how to resolved this problem. Many thanks.

    ================================================== ==============================

    Where did u get this printer from ???

    First check your P PRINT to see if RUI was loaded into printer/ or if
    Print a Copy Service Report, or Firmware Version, or P-Print

    1) Go into Service Mode
    2) Hit Function

    3) Hit Misc-P
    4) Hit P-Print
    5) Hit OK



    Check under > Additional Functions Key>System Settings>Remote UI>Remote UI> is it set to "ON" ?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Tricky
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 2621

      #3
      Re: RemoteUI Contents is Not Found!! RUI Module Version : 9101

      Error :
      When trying to connect to the
      RUI using a web browser, the browser displays the
      message "
      RUI Content Not Found". Workaround :
      The correct version of
      RUI firmware must be flashed onto the copier. A specific
      version of the
      RUIfirmware is required for each individual version of system software
      (MN-CONT Firmware) for each specific copier model. The correct version of the
      RUI
      firmware to be used with your current version of MN-CONT software can be found on
      that system software version's System Software CD.
      To correct this problem:
      1. Flash the copier with the correct version of
      RUI firmware.
      2. Be sure to enable HTTP and
      RUI on the copier.
      3. Be sure to enable "Dedicated Port" on the copier.


      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: RemoteUI Contents is Not Found!! RUI Module Version : 9101

        Remote UI (User Interface) is pre-installed software in the machine/
        some person/tech removed it (uninstalled or did not have check mark on box during firmware install/re-install/

        Note: only certain Languages & RUI languages are supported on this series ( JEFIGS)
        Japanese
        English
        French
        Italian
        German

        Canon imageRUNNER uses the Multifunctional Embedded Application Platform, or MEAP, to run Java-based applications to provide custom functions, you or your IT administrator must turn on its ability to use HTTP in its MEAP settings before you start the machine's Remote UI.


        Poster has no SST or Firmware
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Canuck
          Tech Specialist

          1,000+ Posts
          • Nov 2007
          • 1713

          #5
          Re: RemoteUI Contents is Not Found!! RUI Module Version : 9101

          Check under Additional functions,system settings,Remote UI is turned on. Can you print to the machine?Ping it? Need more info. Yes do firmware for starters. If this is the same as a irc3480, you can flash the machine with a thumb drive via the USB port on the machine

          Comment

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