E610-001 ERROR IN IRC2880

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  • sloautomation
    Technician
    • Jan 2015
    • 11

    #1

    [Error Code] E610-001 ERROR IN IRC2880

    Hi all i have a problem with irc2880. the error code is E610-0001. i dont know how to clear this...please guide me to solve this issue....


    Regards
    Madhan P
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: E610-001 ERROR IN IRC2880

    Originally posted by sloautomation
    Hi all i have a problem with irc2880. the error code is E610-0001. i dont know how to clear this...please guide me to solve this issue....

    Regards
    Madhan P

    Hard Disk Encryption Key Error
    Failure in the hard disk cryptographic key

    E610
    0001_no Encryption Board ?
    The encryption board is not attached.

    Attach the encryption board

    To verify that the HDD Encryption Kit (the Encryption Board) is installed and functioning, look at the top left of your device's LCD.
    You will see a logo of a 'lock' which indicates that the feature is present and functioning.



    The security mark appears when you machine is equipped with the Encryption Board and the board is operating properly.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • sloautomation
      Technician
      • Jan 2015
      • 11

      #3
      Re: E610-001 ERROR IN IRC2880

      Originally posted by teckat
      Hard Disk Encryption Key ErrorFailure in the hard disk cryptographic key E610 0001_no Encryption Board ?The encryption board is not attached. Attach the encryption boardTo verify that the HDD Encryption Kit (the Encryption Board) is installed and functioning, look at the top left of your device's LCD. You will see a logo of a 'lock' which indicates that the feature is present and functioning.The security mark appears when you machine is equipped with the Encryption Board and the board is operating properly.
      thanks for your guideness I am not able to see that lock is present becoZ of the error code. please send me pic of the encryption board....

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: E610-001 ERROR IN IRC2880

        Originally posted by sloautomation
        thanks for your guideness I am not able to see that lock is present becoZ of the error code. please send me pic of the encryption board....

        where did this printer come from ???
        was printer working before error ??


        Open up the back of your Printer to see if an HDD Encryption Kit-B1 has been attached to your HDD

        if so > check the connections to HDD / U can't miss it

        Additional Installation for the HDD Data Encryption Kit-B1.pdf

        HDD Data Encryption Kit-B2 (Type B).pdf
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • sloautomation
          Technician
          • Jan 2015
          • 11

          #5
          Re: E610-001 ERROR IN IRC2880

          Originally posted by teckat
          where did this printer come from ???
          was printer working before error ??


          Open up the back of your Printer to see if an HDD Encryption Kit-B1 has been attached to your HDD

          if so > check the connections to HDD / U can't miss it

          [ATTACH]29818[/ATTACH]

          [ATTACH]29819[/ATTACH]
          i dont know where is the machine came from......there is no encryption board is attached...this machine is already working only past three days only this problem exists...i have changed the network card and hard disk from another machine but no use.....

          but the lan board is having problem becoz i get 602-0001 error in another machine when i connect that board...(hard disk is good only)

          please guide me any other possibilities

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: E610-001 ERROR IN IRC2880

            Originally posted by sloautomation
            i dont know where is the machine came from......there is no encryption board is attached...this machine is already working only past three days only this problem exists...i have changed the network card and hard disk from another machine but no use.....

            but the lan board is having problem becoz i get 602-0001 error in another machine when i connect that board...(hard disk is good only)

            please guide me any other possibilities
            ================================================== ==============
            E602-0001
            check the flat ribbon cable (FK2-3737-000) that goes from HDD to the Lan BAR PCB for that error


            u first need to STOP Swapping Boards /
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • sloautomation
              Technician
              • Jan 2015
              • 11

              #7
              Re: E610-001 ERROR IN IRC2880

              Originally posted by teckat
              ================================================== ==============
              E602-0001
              check the flat ribbon cable (FK2-3737-000) that goes from HDD to the Lan BAR PCB for that error


              u first need to STOP Swapping Boards /
              Flat cable is working only....checked in another machine....

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: E610-001 ERROR IN IRC2880

                Originally posted by sloautomation
                Flat cable is working only....checked in another machine....


                don't know what u did to create this

                u will need to go into service mode level 2
                in here COPIER>FUNCTION>CLEAR>KEY-CLR

                HDD encoding board code key clear
                The HDD encoding board (security kit) code key is cleared to allow replacement.
                When this item is selected and OK pressed, the code key is cleared. Then, when the main power supply is turned OFF/ ON, the encoding board installation processing activates. If installation processing is carried out, a new code key is
                generated.
                Caution!
                If this operation is carried out, all data on the HDD will be rendered useless.
                The main power supply is switched OFF/ ON after this operation in order to format the HDD.

                U will need to Format the HDD using C2880 Firmware Format in SST
                then re-load C2880 Firmware
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • sloautomation
                  Technician
                  • Jan 2015
                  • 11

                  #9
                  Re: E610-001 ERROR IN IRC2880

                  Originally posted by teckat
                  don't know what u did to create this

                  u will need to go into service mode level 2
                  in here COPIER>FUNCTION>CLEAR>KEY-CLR

                  HDD encoding board code key clear
                  The HDD encoding board (security kit) code key is cleared to allow replacement.
                  When this item is selected and OK pressed, the code key is cleared. Then, when the main power supply is turned OFF/ ON, the encoding board installation processing activates. If installation processing is carried out, a new code key is
                  generated.
                  Caution!
                  If this operation is carried out, all data on the HDD will be rendered useless.
                  The main power supply is switched OFF/ ON after this operation in order to format the HDD.

                  U will need to Format the HDD using C2880 Firmware Format in SST
                  then re-load C2880 Firmware

                  Thanks for your guidence....the problem is counter corrupted.... when try to load the firmware through sst, i got the error message that "the connected printer is not registered". the i have programed the counter pcb and the problem is solved......

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: E610-001 ERROR IN IRC2880

                    Originally posted by sloautomation
                    Thanks for your guidence....the problem is counter corrupted.... when try to load the firmware through sst, i got the error message that "the connected printer is not registered". the i have programed the counter pcb and the problem is solved......

                    i have programed the counter pcb
                    -----what does this mean ??

                    please explain your procedure for future issues ???

                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

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