how to use SST

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  • Anjaskaseto
    Technician
    • Nov 2014
    • 55

    #1

    how to use SST

    how the contents of the hard disk system canon IR4570 with a LAN cable. wear SST program....???
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: how to use SST

    Originally posted by Anjaskaseto
    how the contents of the hard disk system canon IR4570 with a LAN cable. wear SST program....???

    --------------------------------------------------------------------
    You First need the iR4570 Firmware
    Next you need the SST
    Install SST
    then Download & Register Firmware into SST
    see below



    imageRUNNER Service Support Tool Flash Connectivity

    CROSSOVER CABLE
    NORMAL POWER ON MODE
    [Customers IP: 192.19.1.20 - Laptop: 192.19.1.21]
    Connect in reference to customers IP Address
    "CANNOT" PERFORM HD-FORMAT

    CROSSOVER CABLE
    FIXED IP MODE
    [Set Laptop for 172.16.1.101]
    "CANNOT" PERFORM HD-FORMAT

    CROSSOVER CABLE
    SAFE MODE
    [HOLD DOWN 2 & 8, POWER "ON" Machine]
    PERFORMING HD-FORMAT

    ================================================== ==
    Preparing System Software files for the Service Support Tool
    1. Download the series model Firmware File ( from your download location)
    2. Execute/Unzip the series model file. This will place the file in the following location:
    C:\Canon File Folder\SST Service Support Tool Folder\SST Files”.
    SST1.jpg
    3. Start the Service Support Tool (SST) and select “Register Firmware”.
    SST2.jpg
    4. Right click the C: folder on the list and browse to the following location: “C:\Canon File
    Folder\SST Service Support Tool Folder\SST Files\ (EXAMPLE > iR5075_V3_v43.02 ).
    SST3.jpg
    5. Click the search button and the Service Support Tool (SST) will search that folder for the
    series model system software and propagate in the right of the SST screen.
    6. Click the “Register” button to install the series model system software
    SST4.jpg

    SST CONNECTION_Printer_Laptop.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • x3256
      Technician
      • Feb 2021
      • 22

      #3
      Re: how to use SST

      Originally posted by teckat
      --------------------------------------------------------------------
      You First need the iR4570 Firmware
      Next you need the SST
      Install SST
      then Download & Register Firmware into SST
      see below



      imageRUNNER Service Support Tool Flash Connectivity

      CROSSOVER CABLE
      NORMAL POWER ON MODE
      [Customers IP: 192.19.1.20 - Laptop: 192.19.1.21]
      Connect in reference to customers IP Address
      "CANNOT" PERFORM HD-FORMAT

      CROSSOVER CABLE
      FIXED IP MODE
      [Set Laptop for 172.16.1.101]
      "CANNOT" PERFORM HD-FORMAT

      CROSSOVER CABLE
      SAFE MODE
      [HOLD DOWN 2 & 8, POWER "ON" Machine]
      PERFORMING HD-FORMAT

      ================================================== ==
      Preparing System Software files for the Service Support Tool
      1. Download the series model Firmware File ( from your download location)C:\Canon File Folder\SST Service Support Tool Folder\SST Files[ATTACH=CONFIG]29836[/ATTACH]Register Firmware[ATTACH=CONFIG]29837[/ATTACH]EXAMPLE > iR5075_V3_v43.02 ).
      [ATTACH=CONFIG]29838[/ATTACH][ATTACH=CONFIG]29839[/ATTACH]

      [ATTACH=CONFIG]29840[/ATTACH]
      Sir i have followed this procedure and even after registering firmware my sst is not showing the model names in model drop box to connect its empty in win 10

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: how to use SST

        u did something wrong.

        Look here---- “C:\Canon File Folder\SST Service Support Tool Folder\SST Files
        Do u see the Firmware Model Listed here ???

        Firmware must be Registered into SST from the Initial Default Download Location.

        if no

        1. make sure u have only ONE version of SST installed on laptop
        2. start all over again-- follow the prompts--Do not Change Default Location.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

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